Professional English vocabulary for canceling

- Some key terms you could use are emergency or a family emergency. - For sure, or something came up. Being careful with that "something came up" because that's used sarcastically sometimes too, isn't it? Something came up. - Yeah, and also, do you think you need to say why you have to cancel something? How specific do you think you need to be for people to be satisfied? - Yeah, I don't think you have to explain. I think if it happens over and over, you should initiate the meeting with the person that you keep canceling on and just say what's going on. Because if there's something bigger going on, you would want to take responsibility for that. But for each individual thing, you're not required to explain. What do you think, Michelle? - You don't want to be too vague, but you don't have to be like, "Oh, my wife has a situation." And be careful, you don't want to be like, "Oh, my toilet is overflowing." - Oh my gosh. (snickers) Imagine your wedding planner is saying that. Yeah, I think…