From the course: Getting Started in IT Support: Core Skills and Career Pathways by Pearson
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Communications, conduct, caring, and commitment
From the course: Getting Started in IT Support: Core Skills and Career Pathways by Pearson
Communications, conduct, caring, and commitment
How to be the best you can be. I'm happy I get to do the whole video course, but these are probably going to be my favorite because I get to share all of the insights and information of what I've been through and how to make you better at your role so you can avoid some of the pitfalls that I've been through in my career. So this starts off with the four C's, or as I like to say, C4, boom. Because if you remember C4, you will potentially remember these four C's. Communications, Conduct, Caring, and Commitment. How to be the absolute best you can be in your environment. So let's talk about it.
Contents
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Module introduction1m 14s
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Learning objectives4m 6s
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Communications, conduct, caring, and commitment47s
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Awkward situations10m 20s
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Updating documentation5m
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When to be loud and when to be quiet12m 20s
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Expanding your expertise5m 23s
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Building relationships and business allies2m 32s
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Horror stories from the field10m 52s
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Safety concerns5m 10s
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