From the course: Employee to Entrepreneur
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A confident close
From the course: Employee to Entrepreneur
A confident close
The time has come and you did it. You made a sale. Yay! Here are a few things to remember about a confident close. Once they say yes, stop talking. Take their information. Get off the phone. Get out of the conversation. They've said, Yes, it's over. I have seen people unsell just because they get excited and start sort of nattering on and then they overwhelm the person that they're selling to and all of a sudden the sale falls apart. So once someone says, yes, terrific. I'm excited to start working with you. A sale is not a sale until the contract is signed and the money is in the bank. Next, after the deal is closed, you can give them an extraordinary experience post-purchase. Even if people are buying online and they're not having an in-person conversation with you, they've just found your product or service, they've clicked, they've put it in their cart, they've bought it. You can use your email system to send them an email automatically that says, Yay, you bought it. We're so glad…
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