From the course: Empathy for Sales Professionals
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Encouraging open-mindedness
From the course: Empathy for Sales Professionals
Encouraging open-mindedness
- A senior sales manager in financial services recruits new sales reps for their interpersonal skills as well as for their mindset, seeking those who are open-minded and curious. He finds the combination to be a good predictor of salespeople who can develop strong networks and relationships internally and externally, who can find and convert prospects as well as work well within a team. When you prioritize open-mindedness when hiring, you reinforce your commitment to cultural values of openness and inclusion. With an open-minded attitude, there's willingness to accept and explore opinions different from your own, concepts you have not considered. Grounded by a culture of open-mindedness, you can promote psychological safety, generating conditions that allow everyone to feel they belong and can take risks, which is essential to encourage them to contribute fully. If everyone on a team realizes their inputs will be not be…
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