From the course: Digital Transformation in Supply Chains

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Artificial intelligence (AI) in the supply chain

Artificial intelligence (AI) in the supply chain

From the course: Digital Transformation in Supply Chains

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Artificial intelligence (AI) in the supply chain

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- [Narrator] AI is revolutionizing supply chain management. Generative AI tools like ChatGPT, Copilot, and Gemini are transforming how we plan, optimize, and execute our operations. One of the most important ways to understand AI's impact on supply chains is through the information value chain. The information value chain helps us categorize tasks based on complexity, from simple data processing to advanced decision-making. AI is automating tasks at the lower levels of the information value chain, turning raw data into useful information. For example, AI-powered tools can now generate demand forecasts by analyzing historical data, market trends, and even social media sentiment. That automates what used to be a time-consuming process. Generative AI is also streamlining supplier communications. Instead of manually reviewing contracts, AI can summarize key terms, flag risks, and suggest negotiation points. Logistics is another area that's being transformed. AI tools can analyze warehouse…

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