From the course: Developing Your Emotional Intelligence
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Looking past empathy: Connecting with perspective
From the course: Developing Your Emotional Intelligence
Looking past empathy: Connecting with perspective
- The ability to empathize with others has frequently been described as a key predictor of emotional intelligence. But what if you're someone that finds empathizing difficult? As we learn more about neurodivergence, it's becoming clear in research that some people find the concepts of empathy tricky, and there are some who naturally seem to have the ability to empathize but the process consumes so much energy, they avoid empathizing so they don't become emotionally overwhelmed or burnt out. So it's time to replace the focus on empathy in the workplace with a focus on understanding perspectives. There's a subtle and important difference between these. When understanding perspectives, you can acknowledge and respect the views of others without feeling their feelings in your body. This could look like taking some time to reflect on what you know about people you're interacting with, and imagining how they might experience…
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