From the course: Designing Scenario-Based Learning
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Immediate vs. delayed
From the course: Designing Scenario-Based Learning
Immediate vs. delayed
- One advantage of branching scenarios is that they can alter the natural flow of time. Feedback from events that naturally unfolded months can be revealed in seconds. For example, continued failure to provide good customer service might naturally go on for several months before a customer finally becomes motivated enough to switch to another provider or vendor, or a faulty repair might hold for a few weeks until it finally degrades and causes a malfunction. In a branching scenario, the consequences of a poor or less than optimal decision can be realized instantly. Every time the learner makes a choice, the branching scenario can provide feedback to the learner, but is that always the best instructional method? In terms of providing time-based feedback, you, as the designer of the instruction, need to make decisions about when to show feedback to the learner. You have three choices, show it immediately, show delayed…
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