From the course: Data Ethics: Managing Your Private Customer Data
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Discuss privacy in meetings
From the course: Data Ethics: Managing Your Private Customer Data
Discuss privacy in meetings
- Privacy started out as a natural right. Remember that originally your customer's privacy was protected through their possessions. So in a sense, these rights are almost as old as property rights. Then later on in the 19th century, privacy became its own right. It was the right to be left alone. Now privacy is more of a balancing act. Customers have to balance public information against their private information. So they want to figure out what type of data they want to keep in a private space and what data is available for public display. Then your organization has to balance how much information they need against how much your customer's willing to give. You have to balance how much data you can gather to improve your product against what your customer is able to give. Finally, you even have to consider some of the privacy implications with anonymous groups. How much of your customer behavior is public data? Can…
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