From the course: Data-Driven Decision-Making for Business Professionals
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Identifying data you need
From the course: Data-Driven Decision-Making for Business Professionals
Identifying data you need
- The famed employee satisfaction survey. Do you have this at your organization, where every year or so you might get asked some questions about how you like working at the organization? Months go by, and then you hear marketing advertising that employee satisfaction is at an all-time high. As you sit there frustrated 'cause your calendar is full of meetings, no time to actually get work done, and you're still waiting on access to that darn ERP system, do you wonder how that rating came to be? When you make decisions based on data, being clear on how you came to your conclusion is important for both you as well as those you are sharing your decision with. So as we think about data, we already identified what we have access to. Now we think about what we're missing. What data do you still need? And the easiest way to do this is to consider, what do you need that gives your decision confidence, support, and validation?…
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