I’ve been using CRMs for years, but I’ll admit it: I treated them like a glorified address book with better buttons. This course finally connected the dots. Now I understand how a CRM can actually drive growth, improve communication, and make life easier for everyone involved — from customers to coworkers to volunteers.
It’s not “just a tool” anymore. It’s a strategy, and I’m walking away with a much clearer sense of how to use it intentionally.
CRM Basics: Unlock Business Growth through Relationships
With Dan Moyle and Madecraft
Liked by 1,395 users
Duration: 49m
Skill level: General
Released: 3/14/2024
Course details
In a consumer-obsessed world, ensuring you and your sales team are delighting prospects and customers is critical. In this course, HubSpot advisor Dan Moyle shows you how to set your brand apart from the crowd and master the strategies to leverage CRM software such as HubSpot so you can store important customer data, track customer information, and ultimately build and nurture customer relationships. Dan walks you through the planning and strategy stage, the implementation, and the final stage of measuring success and reporting on your data.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructors
Learner reviews
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Sabrina Groenig
Sabrina Groenig
Operations & Customer Support Problem‑Solver | Reducing Errors, Improving Workflows, Supporting High‑Volume Teams | Professional Enigmatologist
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Contents
What’s included
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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