From the course: Critical Thinking for Software Engineers: Practical Approach to Complex Software Engineering Challenges
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Communicate with stakeholders
From the course: Critical Thinking for Software Engineers: Practical Approach to Complex Software Engineering Challenges
Communicate with stakeholders
- In early 2001 with much fanfare, Boeing introduced the Sonic Cruiser, a cutting edge plane designed to fly faster and further with the same fuel cost. Yet a year later, the Sonic Cruiser concept had been withdrawn and replaced with the slower, more conventional, but more fuel efficient 787 concept. Why? Boeing engineers wanted to push boundaries and redefine what an airliner was, but their airline customers cared about saving fuel, not getting to destinations faster. Your key stakeholders will often have different needs and perspectives on this project than you do. As Boeing learned, you need to communicate with your stakeholders early, not after design and launch. In this lesson, you'll be able to incorporate these perspectives and communicate with your stakeholders effectively. The RACI matrix is a tool used to define and clarify roles and responsibilities within a project. It breaks down stakeholders into four categories. Responsible, accountable, consulted and informed. First is…
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