From the course: Creating a High Performance Culture
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Setting goals and measuring results
From the course: Creating a High Performance Culture
Setting goals and measuring results
- When you build a high performing culture, you have to manage performance overall for the entire organization. This means setting goals and measuring results. Culture is one element of high performance, the other is delivering results. Tie goals to the strategy and communicate those goals broadly throughout the organization. Let the team know how you'll measure their performance and communicate the results of that performance, both good and bad. For more on goal setting, check out my course on how to set team and employee goals. If culture contributed to your organization reaching a goal, make that linkage explicit. Let people know when you communicate results that culture was a big part of that overall result. Balanced scorecards can be an effective way to tie culture to results and ensure results don't drown out culture. One organization I work with has a balanced scorecard. That scorecard includes…
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