From the course: Cloud Security Operations by Pearson

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Configuration and change management

Configuration and change management

This lesson is all about the IT practices of change and configuration management. Now, we're going to begin with configuration management because you have to have a baseline configuration first before you can change anything. You have to have something to change. So let's start with configuration management. And the objective is to certify that precise and meaningful data and information is readily available regarding the configuration of applications and services and the configuration items, or CIs, that support them. This IT service management practice includes all the relationships and dependencies between the configuration items. Those objects include hardware, software, networks, sites and facilities, vendors, suppliers, and even people. Configuration management is a governance and systems lifecycle process for ensuring the consistency by classifying and tracking individual CIs, documenting functional capabilities and all interdependencies, and verifying the effects or…

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