Cloud and Virtualization for IT Support Professionals by Pearson
With Pearson
Duration: 1h
Skill level: Intermediate
Released: 2/25/2026
Course details
This comprehensive, hands-on course by Jason Gooley is designed to help you conquer the essentials of cloud computing and virtualization technologies. Review major cloud platforms including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), discovering how to manage, troubleshoot, and support cloud environments effectively. Gain a deep understanding of virtual machines (VMs), hypervisors, and the best practices for escalating cloud incidents to specialized teams.
Explore critical productivity and collaboration tools such as email, chat, file sharing, video conferencing, and digital whiteboarding applications. These are essential for supporting remote and hybrid work environments, boosting team communication, and improving overall workplace efficiency. Get equipped with the technical skills and practical insights needed to confidently support cloud infrastructure, virtualization setups, and modern productivity applications, making you a valuable asset in IT support roles across various industries.
This course was created by Pearson and Jason Gooley. We are pleased to host this training in our library.
Skills you’ll gain
Meet the instructor
Contents
What’s included
- Learn on the go Access on tablet and phone
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