From the course: Chief Technology Officer Career Guide
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Innovation and spotting opportunity
From the course: Chief Technology Officer Career Guide
Innovation and spotting opportunity
- [Instructor] Let's face it, you wanna be CTO because you wanna make cool new things that nobody else has done before. So often, though, there's too much other stuff to do that we lose track of this key aspect of our jobs. But it's important to take the time, because it's your role to make sure the company is ahead of the technology curve. First off, it's important to know your company's problems. This means talking with other departments, and not just management, the CEO, and your customers. Ask, but also observe. Are there processes that could be automated? Are there constant complaints from anyone about something? Also, what works that you can replicate in other areas? Your customers aren't gonna tell you what they need. It's up to you to figure that out. For our food delivery service, we need to think about the problem space of working parents and how we might help them give better meals to their family. Maybe add…
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