From the course: Certification Prep: Professional in Human Resources (PHR)® (2018)

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Interviewing techniques

Interviewing techniques

From the course: Certification Prep: Professional in Human Resources (PHR)® (2018)

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Interviewing techniques

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- Interviewing candidates is one of those areas that most HR pros feel like they're intuitively good at. The idea of giving the gift of a new job makes us feel like Santa Claus, so we're delighted to be intimately involved at this stage of talent acquisition. Like so many other HR activities, interviews should be handled strategically. It's important to review the job analysis first. Then, structure the interview based on what kind of interview is most likely to uncover the knowledge, skills, and abilities needed for a candidate to be successful in the role. See the exercise file, interview types and questions, for a detailed description of the types of interviews you might conduct. Now, let's take a look at Jan and Steve as they prepare to interview Candice for an account executive position at a telecommunications company. - I mean, I hope the traffic wasn't too bad coming into the office today. - No, it wasn't bad at all. It took me no time at all. - Oh, good, that's great. - That's…

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