From the course: Building Your Team
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Understanding natural work teams and self-directed teams
From the course: Building Your Team
Understanding natural work teams and self-directed teams
- Natural teams, also called work groups, are built around a common product, process or service. A customer service department is an example of a natural team. So is the mix of people responsible for giving you a good experience at a restaurant, as are assembly line operators or the people who work in a regional sales office. These teams are ongoing, so working as a group day in and day out in the same physical space means there's a good amount of interpersonal connection and also interpersonal friction possible. A culture that values open communication. personal development, rewards and recognitions and diverse opinions goes a long way to helping a natural team stay focused and committed. Natural teams come in all configuration sizes and degrees of self-management, ranging from very little autonomy to total self-management. These self-directed or self-managed teams establish, plan and deal with their responsibilities with…
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