From the course: Building Team Trust as a Manager
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Respect is a learned behavior
From the course: Building Team Trust as a Manager
Respect is a learned behavior
- Respect isn't optional on a team. Without it, trust breaks down fast and the cycle of trust we're trying to build reverses into a vicious loop of distrust. And if you feel like your team is in a distrust loop, then you're not alone. In 2014, researchers, Christine Porath and Tony Schwartz surveyed over 20,000 employees worldwide. Their findings were staggering. 54% said they didn't regularly receive respect from their leaders, and that lack of respect had massive consequences. When employees felt respected, their engagement skyrocketed, 55% higher to be exact. They reported 89% greater satisfaction with their work, 92% more focus and 56% better wellbeing in health. Here's the exclamation point on the study. No other leadership behavior had a bigger impact on employee outcomes than respect. Now, think about what happens on a respectful team. Respectful teams experience greater performance because members are more willing to go above and beyond. They help each other without being…
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