From the course: Becoming the Manager that Your Team Wants

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Managers determine employee engagement

Managers determine employee engagement

- [Speaker 1] And so when you say managers are failing, what are the sort of core evidence or proof points that you were were looking to to say that's not happening? - [Speaker 2] Yeah, so I'll use a little bit of research to make this point. First is that Gallup, this was actually a 2013 study from Gallup. It's called the State of Global Engagement. And I got to talk to the guy that did this study. His name is Larry Eman. And they found that managers explained 70% of engagement. And what that means is in very large data sets when you observe a positive variance from the average in employee engagement, 70% of that variance is explained uniquely by commensurate variance of manager quality. So if engagement's higher, managers are better. If engagement's lower than the average in that spot, managers are worse. And so, even if you want to arbitrarily discount that to 50% not that we have the credentials to do that, but that…

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