From the course: Becoming a Manager Your Team Loves

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Giving feedback with specificity and utility

Giving feedback with specificity and utility

From the course: Becoming a Manager Your Team Loves

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Giving feedback with specificity and utility

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- I'm pretty open about the fact that giving feedback used to be really hard for me. I would get caught up in the potential impact that negative feedback could have on a relationship or on the recipient. If I wasn't careful, I could put off giving feedback for way too long. Like anything, giving good feedback is something that takes intention and practice. I've developed an awful lot of people into managers, and I couldn't have done that without giving good, honest feedback. It's part of being a manager, and a great manager is a master at giving great feedback. So I want you to give feedback that has value, and here's the trick. Feedback has to have utility. It's got to be useful and actionable. Your employees need feedback that they can take and put into practice. The biggest challenge you'll face is how to give feedback about specific behaviors. If your feedback is not about behaviors, it can feel like simple…

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