From the course: Become a Digital Trust & Safety Leader

Why companies need a Trust and Safety leader

From the course: Become a Digital Trust & Safety Leader

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Why companies need a Trust and Safety leader

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- From the deplatforming of Parler to the Facebook papers, recent events put trust and safety and the teams of professionals who manage it front and center. In the news, the corner office, and even in the halls of Congress. But unlike sales, marketing, finance, operations, or even sustainability, trust and safety as a business function is still largely undefined. What is the societal and economic value of trust and safety? Who owns it? Given how new this discipline is, how should businesses build effective trust and safety teams? This course tackles the common mistakes and the pitfalls in performing trust and safety. It gets to the core of how to build from scratch or operate a trust and safety department. And it provides a roadmap to align your company around the trust and safety initiatives to protect your users and foster a thriving community. I'm Tiffany Xingyu Wang, chief strategy and marketing officer with Spectrum Labs, an AI company that keeps over 1 billion users safe online working with cross industry digital platforms. I also founded OASIS Consortium, a nonprofit organization that builds the first of its kind user safety standards. If you are a business leader who tries to understand and to support trust and safety for thriving community and brand, or if you are an aspiring trust and safety professional who wants to get the lay of the land of what trust and safety entails, and more importantly, if you are a trust and safety leader who wants to take your trust and safety function to a company-wide priority, this course is for you. I invite you to join me in my LinkedIn Learning course about becoming a trust and safety leader. Let's get started.

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