From the course: AI Pricing and ROI: A Technical Breakdown

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ROI on AI Copilots

ROI on AI Copilots

- [Instructor] In this video, we'll cover the general concept of AI copilots and their ROI. Copilots come in three different flavors, general copilots that can help you with day-to-day tasks and aren't particularly specialized. Then there are domain-specific copilots that might help in areas that have specific nuances, for example, sales or customer support. There are also custom copilots that could be built for company-specific processes that need even more customization. Now, depending on the task that you're trying to achieve, the results may vary. So let's go into some case studies. So we'll start off with a quick article from Bain & Company from August of 2023. This article estimates the percentage of labor time that would be automated using generative AI. Now, the research methodology is proprietary to Bain & Company, but it does provide a framework to start thinking about how AI automation and copilots will affect human work. For general copilots, it can be quite challenging to…

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