From the course: AI Fluency: Generative AI for Career Coaches by Microsoft and NAWB

Getting started with Microsoft Copilot and prompts - Microsoft Copilot Tutorial

From the course: AI Fluency: Generative AI for Career Coaches by Microsoft and NAWB

Getting started with Microsoft Copilot and prompts

Let's get oriented with Copilot and how you'll actually use it in your day-to-day work. When you open copilot.com, this is the main interface you'll see. The most important part is the message box at the bottom of the screen. That's where you tell Copilot what you want help with, and we call those instructions prompts. If you're working with existing materials, you can upload a document using the plus icon, or you can speak your prompt out loud using the microphone instead of typing. Both are useful time savers when you're moving quickly. If you ever feel stuck, you don't have to start from scratch. Copilot offers suggested prompts on the screen to help you think about what you want to ask. You can also see an option to reopen past conversations, which can be helpful when you're continuing the same work over time. When you're switching tasks or you're starting something new, use News Chat. This resets the context, so Copilot isn't influenced by previous work, which helps the responses stay focused and relevant. Now that you've seen what Copilot can do and how the interface works, the next question is how to interact with it effectively. Copilot isn't a menu where you click the right option, it responds to how you communicate. the way you ask, the level of clarity you can bring, and how you follow up all influence what you get back. Before we write our first prompts, let's look at a few simple habits that make working with Copilot more productive, especially in a coaching context. When you're working with Copilot, start simple and conversational. You don't need technical language or the perfect wording. Think about how you would explain a task to a colleague or ask a thoughtful question in a session. Everyday language helps Copilot understand your intent more clearly, and it keeps you focused on the outcome, not the wording. Clarity is key. The more specific you are about what you want, the more useful the response will be. Instead of asking something broad, like help with career planning, describe the task or outcome you're working towards. A workshop outline, a follow-up e-mail, or ideas to explore with a client. You might be surprised, but tone matters. Polite professional language sets the tone for the response you'll get. Generative AI often mirrors the clarity and care of the input that you provide, which means respectful prompts tend to produce clearer and more thoughtful outputs. Working with Copilot is an experiment. You're not expected to get it perfect on the first try. Curiosity helps you explore different ways of asking questions, seeing patterns and responses, in discovering what the tool can support and what it can't. Like any collaboration, good results come from iteration. Try a prompt, look at the response, and adjust. Small refinements, whether that's adding detail, changing the tone, or clarifying the audience can significantly improve what CoPilot produces. Now, let's look at how to turn a learning goal into an effective prompt, using AI fluency as our example. We like to think of prompts like recipes. A strong prompt has four key ingredients, a goal, context, source, and expectations. When those pieces are clear, Copilot can give you a response that's actually useful in practice. First, start with the goal. What do you want Copilot to do? In this case, we ask it to define AI fluency, list three practical benefits for career coaches helping clients, and suggest two ways coaches can start building this skill. That clearly outlines the task. Next is context. Why do you need this information and who is it for? Here the context is a workshop designed to help coaches better prepare job seekers for the future of work. That helps Copilot shape the tone and focus the content on real-world coaching scenarios. Then we add a source. We tell Copilot to use insights from reputable career development resources. This signals that we want credible field-aligned information, not guesswork. Finally, we set expectations. We ask for the response to stay under 250 words and be engaging and actionable. That keeps the output usable for a workshop setting. When you include all four of these ingredients, Copilot becomes a partner that helps you move faster while you stay in control of the quality, relevance, and judgment. So, let's go ahead and put this into Copilot. Provide a clear, concise definition of AI fluency, list three practical benefits for career coaches, guiding clients, and suggest two ways coaches can start building the skill for a workshop to better prepare job seekers for the future of work. Use insights from reputable career development resources, keep it under 250 words, and make it engaging and actionable. Let's look at what Copilot produced. A definition of AI fluency, specific benefits for career coaches, and practical ways to start building this skill. This moment is important because writing the prompt and critically reviewing the output is AI fluency in action. For coaches, being AI fluent means understanding what AI can support, asking clear and intentional questions, and exercising judgment about how or whether to use what AI provides. It also means thinking about how these tools fit ethically and responsibly into your coaching relationship. These skills don't replace coaching expertise, they strengthen it. They help you design smarter workflows, respond more quickly to client needs, and better prepare job seekers for a workplace where AI is increasingly part of everyday work. Let's lock in what we've covered. 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