From the course: Advanced Agile: The Team's Mindset
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Find what the customer values
From the course: Advanced Agile: The Team's Mindset
Find what the customer values
- A year after the Agile Manifesto at an extreme programming conference, the chairman of a consulting company called The Standards Group reported one of its key findings. The company interviewed people who were using their customers' software products. They asked a simple question. How often do you use this product's functions and features? Then they presented their findings in a pie chart. What they found was that most people never or rarely used 64% of the functions and features in their product. In fact, people typically used only about 20% of the software's functions and features. So software development projects were spending most of their time working on functions and features that the customer would rarely or never use. If you think about it, that's true with a lot of software packages. Microsoft Word has thousands of functions and features but most people just edit, cut, paste and use the spell check. You…
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