From the course: Administrative Professional Foundations

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Email management strategies

Email management strategies

From the course: Administrative Professional Foundations

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Email management strategies

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- In most workplaces, email remains the primary tool for communication. It's fast, widely accessible, and easy to use, making it the go-to for professionals inside and outside the office. Email is also relatively secure, cost effective, and familiar, so it continues to be a critical part of daily operations. As technology advances, new tools are constantly being developed to help manage email more efficiently, whether for yourself or if applicable, for your executive. Email is often the lifeline of communication between employees, clients, and vendors. Because of this, mastering email triage is a skill every administrative professional needs to develop. Email triage organizes, prioritizes, and responds to messages based on urgency and importance. It requires strategically using filters, folders, flags, and most importantly, good judgment to ensure that every sender feels acknowledged. People want to know that their messages are read and responded to promptly. An unanswered email is…

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