UHP — Unlock Human Potential is building a new category of education centered around whole-human experiential vocational training, leadership development, and purpose-driven transformation. UHP serves veterans, transitioning service members, and purpose-driven individuals through immersive programs that integrate human performance, leadership, wellness, vocational skills, and personal growth.
Our environment is fast-moving, mission-driven, and deeply experiential. We are not a traditional university, gym, military program, or trade school — we are building a scalable human development institution designed for the future workforce.
The Opportunity
UHP is seeking a Vice President of Program Operations & Delivery to architect and lead the operational execution of our Human Performance and student experience ecosystem.
This role is designed for a high-capacity operational leader who thrives in mission-driven, high-accountability environments and can bring structure, synchronization, and consistency to a passionate coaching and experiential education organization.
The ideal candidate understands how to manage elite performers without diminishing culture. They know how to create systems, rhythms, accountability, and operational excellence while preserving the energy and mission that make transformational programs work.
This leader will serve as the operational backbone connecting coaching teams, student schedules, program execution, campus operations, leadership cadence, experiential delivery, and accountability systems.
This is not a traditional academic administrator role. This is a builder/operator role for someone capable of scaling a complex experiential organization.
Key Responsibilities
Lead operational execution of all Human Performance and experiential programs
Build and manage systems that ensure smooth student flow, scheduling, staffing, accountability, and delivery
Establish operational standards and scalable processes across all coaching and program functions
Oversee day-to-day coordination of coaching staff schedules, coverage, accountability, and communication
Partner closely with the SVP of Human Performance to translate philosophy into operational execution
Ensure students experience a seamless, organized, transformational environment
Develop KPI dashboards and operational scorecards
Create communication rhythms, meeting cadences, staffing structures, and accountability systems
Serve as a key integrator between Human Performance, Campus Operations, Hospitality, Student Experience, Outcomes/Placement, and Leadership
Qualifications & Experience
Ideal Candidate Background
The ideal candidate likely comes from one or more of the following environments:
Strong preference for military veterans and candidates with experience supporting Special Operations populations.
Required Qualifications
7+ years leading complex operational teams
Proven experience managing high-performance or coaching environments
Exceptional organizational and execution skills
Strong leadership presence with emotionally intelligent communication
Experience creating scalable systems and operational processes
Ability to manage both mission-driven culture and operational accountability
Strong problem-solving and conflict-resolution abilities
Leadership Characteristics
The Successful Candidate Will Be
Calm under pressure
Highly organized
Operationally disciplined
Mission-aligned
Respected by high performers
Systems-oriented without becoming bureaucratic
Able to hold accountability while preserving culture
Comfortable leading strong personalities
Obsessed with execution quality
What Success Looks Like
Within 12 months, this leader will:
Create operational clarity across Human Performance delivery
Improve coach accountability and scheduling consistency
Reduce friction between coaching and campus operations
Improve student experience consistency
Build scalable systems capable of supporting significant national growth
Help institutionalize UHP’s culture without losing its soul
Schedule & Environment
Schedule: Flexibility is required based on campus operational needs, including varying shifts, occasional weekends, and instrcuational coverage requirements across our 800+ acre environment.
Work Environment: Fully onsite at 25200 Ranch Road, Gentry, AR 72734 within a fast-paced, immersive human performance and coaching environment. This role requires daily interaction with students, coaches, and leadership teams while operating in a highly collaborative setting.
Compensation & Benefits
Competitive executive compensation package
Performance-based incentives
Mission-driven leadership environment
Opportunity to help build a nationally recognized institution
Direct impact on the future of veteran transition and human performance
401(k)
Health, dental, and vision insurance
Paid time off
Professional development support
Access to UHP performance and recovery facilities
Why UHP
At UHP, you are joining more than a company — you are helping build something designed to create lasting impact.
You Will Have The Opportunity To
Contribute to a mission larger than yourself
Help shape and build new systems and programs
Work alongside passionate and purpose-driven people
Directly impact the lives of veterans and future generations
Be part of building the future workforce
Seniority level
Executive
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Higher Education
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