Install, configure and manage LANs, WANs, wireless networks, routers, switches, firewalls ,SDWAN (Software defined WAN)and other network hardware.
Responsible for a large WAN environment, involving multiple networks and data centers, ensuring maximum availability and capacity while ensuring adequate security
Work effectively on cross-departmental projects
Support network administration of a 24x7 infrastructure; participate in 24x7 on call rotation
Perform troubleshooting analysis of problems with network infrastructure, working with ISP or vendors
Manage network user access and permissions.
Manage network systems back up.
Document network problems and resolution for future reference
Maintain network diagrams and documentation
Generate and maintain documentation as it relates to network configuration, network mapping, processes, and service records
Monitor network performance, and implement performance tuning
Apply knowledge of firewalls and intrusion detection systems
Provide prompt communication and status reports on critical activities
Ensure proper security practices are followed in accordance with established IT policies and procedures, PCI and SOX Compliance.
Install, configure VOIP phones, thin clients/desktops for new users.
Manage cabling and telecom infrastructure to ensure smooth operations of our customer delight center.
Work closely with business and other IT teams to fulfill infrastructure requirements for new hires, office relocations.
Requirements
Bachelor’s Degree in Computer Science, Information Technology or similar
8+ years of network administration/engineering experience required
Experience troubleshooting and tuning WLAN networks
Expertise in WAN/LAN and transport technologies (Ethernet, MPLS, TDM circuits)
Proven ability to work with logical design models (Spanning tree, VTP, VLANs, physical cabling)