Police Records Clerk

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INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.

A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.

The City of Fayetteville is currently recruiting for Police Records Clerks to perform a wide variety of specialized clerical duties in support of the Police Department including processing and maintaining Police Department records by use of various computer systems, software and paper records; to file and research law enforcement information and data; to complete police reports; to provide information and assistance to the public; and to perform other related duties.

• Compile, type, record and file a wide variety of police records, reports and materials including letters, reports, complaints, fingerprint cards, warrants, citations, and crime reports.
• Process, sort, copy, distribute and file crime reports, traffic reports, citations, petitions, and other materials; assign case numbers; enter data into the computer system.
• Provide information to internal and external customers; mail reports to outside agencies in accordance with established regulations and provide general information regarding department policies, procedures and regulations.
• Screen calls; assess the nature and urgency of callers and route to appropriate staff.
• Receive crime reports over the telephone and in person; gather necessary informa­tion; ensure accuracy and completeness of report.
• Provide support to investigators by entering accurate information about missing persons, stolen items and/or other related issues into applicable computer systems.
• Transmit data and files to the court; collect arrest, warrant and traffic reports and citations for courts; prepare necessary documents for Police Officers.
• Maintain the Department's warrant system including notification, tracking and documenta­tion on attempts to serve; access system information.
• Maintain a variety of police records filing systems; prepare and maintain legible, concise and understandable activity logs.
  
  

For a Complete Job Description, Click Here.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience

Two years of increasingly responsible experience in customer service or related field. Experience working in a team environment with public contact preferred.

Training

Equivalent to the completion of the twelfth grade.

LICENSING & CERTIFICATION

Required

Eligible for Department of Criminal Investigations (DCI) certification within 120 days of employment or assignment to user duties.

Preferred

Business Machine Operations certification; Public Records Laws certification.

Per North Carolina Administrative Code – "A conviction of a crime or unlawful act defined as a Class B misdemeanor renders an applicant or certified DCIN user ineligible to become certified as a DCIN user when such conviction is within 10 years of the application date of request for DCIN certification. A conviction of a felony or two or more Class B misdemeanors regardless of the date of conviction renders an applicant or certified DCIN user permanently ineligible to hold such certification."

Special Requirements

• This position is subject to pre-employment polygraph and/or CVSA testing.
• Must be a U.S. Citizen.
  
  

Interested applicants must be willing to occasionally work overtime and weekends.

• SBI/Fingerprinting Criminal History Record Check Requirement: To comply with Sessions Law 2025-16, applicants offered a position with the City may be subject to a criminal history record check of State and National Repositories of Criminal Histories conducted by the State Bureau of Investigation (SBI) in accordance with G.S. 143B-1209.26. The City may consider the results of these criminal history record checks in its hiring decisions.
  
  

From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of computer/clerical testing which may include but is not limited to: Data Entry, Numeric and Alpha Filling, Proofreading and Reading Comprehension and a panel interview with the selected candidate being subject to a pre-employment drug screen, a background investigation, driving history check and a polygraph/CVSA to be conducted by the Police Department.

An Equal Opportunity Employer