Patient Care Coordinator - Practice Manager

Practice Manager & Patient Care Coordinator

Aesthetic & Surgical Practice | Greater Seattle Area

A highly respected, fast-paced aesthetic and surgical practice in the Greater Seattle area is seeking an experienced, polished, and patient-focused Practice Manager & Patient Care Coordinator to join our team.

This is a unique opportunity for a motivated professional who thrives in a leadership role while maintaining a hands-on presence in delivering an exceptional, concierge-level patient experience.

Position Overview

The Practice Manager & Patient Care Coordinator plays a pivotal role in overseeing daily operations while guiding patients through every step of their aesthetic journey—from initial inquiry to post-procedure care. This individual ensures seamless practice flow, supports clinical and administrative teams, and upholds the highest standards of service, discretion, and professionalism.

Key Responsibilities

Practice Management

• Oversee day-to-day operations of a busy aesthetic and surgical practice
• Lead, mentor, and support front office and clinical team members
• Optimize scheduling, workflow efficiency, and patient flow
• Maintain compliance with policies, procedures, and regulatory standards
• Collaborate with leadership on practice growth, patient experience, and operational improvements

Patient Care Coordination

• Serve as the primary point of contact for surgical and non-surgical patients
• Guide patients through consultations, treatment planning, scheduling, and follow-up care
• Provide detailed education on procedures, pricing, and expectations
• Build strong, trust-based relationships with patients through clear communication and empathy
• Coordinate pre-operative and post-operative care with clinical staff

Administrative & Business Support

• Manage provider schedules, consultations, and surgical bookings
• Oversee financial coordination including treatment plans, quotes, and payment processing
• Support marketing initiatives, events, and patient engagement efforts
• Ensure an elevated, luxury patient experience at every touchpoint

Qualifications

• 3–5+ years of experience in practice management, patient coordination, or a similar leadership role (aesthetic, plastic surgery, or medical specialty preferred)
• Exceptional interpersonal and communication skills
• Highly organized with strong attention to detail and ability to multitask
• Professional, polished demeanor with a passion for patient care
• Proven ability to lead a team and manage a fast-paced environment
• Experience with EMR systems, scheduling software, and patient management platforms

Preferred Attributes

• Background in aesthetics, plastic surgery, dermatology, or luxury service environments
• Strong sales acumen with a consultative, patient-first approach
• Ability to anticipate needs and deliver a seamless, high-touch experience
• Positive, solutions-oriented mindset with strong leadership presence

What We Offer

• Competitive compensation based on experience
• Opportunity to work in a collaborative, high-performing environment
• Exposure to advanced aesthetic and surgical treatments
• A culture centered around excellence, innovation, and patient satisfaction

How to Apply

• Qualified candidates are invited to submit their resume and a brief introduction outlining their experience and interest in the position.