Operations Manager

We have an exciting permanent opportunity working for a financial institution. The Operations Manager is responsible for the overall day- to- day supervision, administration, and support of bank operations areas. Supports the loan, deposit, and customer database. This position works Monday-Friday, and reports to VP of Operations. The pay range is $75k-$90k plus bonus, and benefits include: health, dental, PTO, 401k, short and long term disability.

Recruiter: Connie Stathopoulos

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate and oversee the daily operations of the Operations department.
• Delegate tasks and monitor department workflow.
• Hire, train, and supervise Operations staff, working with them to meet objectives. Includes ensuring appropriate staffing levels, monitoring work, handling disciplinary issues and writing performance appraisals.
• Develops, implements, and maintains operational policies and procedures to ensure compliance with State and Federal regulations and internal compliance requirements
• Provide customer service, answering complicated questions and backing up employees as needed.
• Assist the department head with reports and special projects.
• Handle more complicated problems in Deposit, Loan, Customer Information System Accounting Operations, and Teller Operations.
• Other duties as assigned.

POSITION REQUIREMENTS:

• Project management skills.
• Strong proficiency in bank operations and preferably the use of the FIS
• Strong knowledge of banking related regulations and laws and ability to apply them on a practical basis to operational areas.
• Proficient in Microsoft Windows – Word/Excel, PowerPoint, and customer relationship management system
• Experience with Accounts Payable software.
• Conversant in IT technologies.
• Maintain a high regard for confidential and sensitive information.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree or the equivalent combination of education and experience.
• 5 + years of experience in bank operations or related field.

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