Directs the Mortgage Sales department in the assigned market to achieve objectives established in the Bank's Strategic Plan.
Analyzes sales statistics to determine business growth potential.
Develops, or participates with the Director of Residential Sales, in the development of the Strategic Marketing and Sales Plan for the Region.
Assures Sales Force conducts operational execution according to operations policies and procedures, underwriting practices, and regulatory requirements.
Coordinates sales operations with all other departments/divisions of the Bank to assure achievement of goals.
Seeks out and targets new customers and new sales opportunities, initiates action plan to approach and secure new business.
Manages performance and talent development to sustain a highly productive sales force and assures the development of an internal talent pool.
Assures First Federal Bank's leadership position in customer service excellence is maintained and achieved.
Establishes and deploys the performance goals for all Regional sales department associates, and monitors performance on a continual basis.
Assures compliance with all laws and regulations that are industry applicable including but not limited to: BSA, AML, US Patriot Act, OFAC, CIP and financial record keeping.
Provides leadership to the day-to-day operations of the Regional mortgage sales force, while maintaining focus on the Bank's strategic goals.
Locates evaluates, retains and mentors retail originators.
Provides the best service to our customers with innovative and creative solutions.
Minimum Qualifications
Minimum of five years' experience with proven results on developing a business strategy and flawless execution of a plan.
Knowledge of mortgage products, its market and economy trends
Thrive for high service and quality standards
Excellence in managing a business within regulatory framework is a must
Proven knowledge on regulations (federal and state) applicable to mortgage and banking law
Excellent sales and negotiation skills
Proven experience supervising and developing people to their maximum potential within high performance standards
Experience managing financials aspects of business including budget and P&L
Ability to deliver executive business presentations
Ability to work in a team environment and interact with all levels within the organization, with external business and community sectors
Capable of maintaining a professional staff with emphasis on professionalism, personal and ethical growth
Highly organized and demonstrated prioritization skills
Excellent verbal and written communication skills
Ability to deal with time constraints and strong attention to detail
Travel may be required
Extended hours sitting and performing computer tasks may be required.
Bilingual candidates encouraged to apply.
EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Banking
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