HR Coordinator

Non-exempt | Full-Time| Onsite

At Fortuity, our people are at the center of everything we do. We are seeking an attentive, employee-focused HR Coordinator to provide hands-on support across core HR operations for our growing BPO contact center workforce. This role supports day-to-day HR activities, ensuring processes are handled accurately, consistently, and with care.

You will support a broad range of HR functions, including employee support, recruiting, onboarding, payroll coordination, benefits administration, and compliance. This role is well-suited for an HR professional with 2 - 3 years of experience who enjoys hands-on work and is building toward HR Generalist capability under close partnership with HR leadership.

You will support a variety of HR activities, including employee engagement, employee relations, recruiting, payroll coordination, benefits administration, and compliance. If you are a people-oriented professional who values strong communication and enjoys supporting a positive workplace culture, we encourage you to apply.

Key responsibilities:

Employee Support & HR Operations

• Serve as a first point of contact for employee questions related to policies, attendance, pay, benefits, and HR processes, escalating issues as appropriate.
• Support routine employee relations matters by gathering information, preparing documentation, and coordinating follow-up with managers and HR leadership.
• Assist with corrective action processes, including drafting documentation and participating in meetings as directed.
• Track cases and ensure timely follow-through while escalating complex or high-risk matters.
  
  
  

Policy & Compliance Support

• Apply established company policies and procedures to day-to-day employee situations under HR leadership guidance.
• Support compliance activities related to federal, state, and local employment requirements, including wage and hour and leave administration.
• Assist in identifying potential compliance issues and escalating concerns as appropriate.
• Prepare documentation to support audits, regulatory inquiries, and internal reviews.
  
  
  

Recruiting & Onboarding Support

• Support recruiting efforts by posting job openings, coordinating interviews, and assisting with resume screening.
• Coordinate pre-employment activities, including background checks and employment eligibility verification.
• Launch onboarding workflows, track required paperwork, and support new hire orientation.
• Maintain accurate onboarding and credentialing records.
  
  
  

Payroll, Benefits, & Timekeeping Coordination

• Review timekeeping, PTO, and attendance records for completeness and accuracy.
• Assist with payroll submissions, corrections, and retroactive adjustments under established procedures.
• Assist employees with benefit enrollments, qualifying life events, and general plan questions.
• Assist with leave administration (FMLA, ADA, state leave) by tracking documentation, timelines, and communications.
• Respond to employee payroll questions and escalate discrepancies as needed.
  
  
  

HR Records & Data Management

• Maintain accurate HRIS records and personnel files.
• Prepare standard HR documentation, including employment verifications and routine correspondence.
• Track required training, certifications, and compliance documentation.
• Support reporting and data requests.
  
  
  

Qualifications

• 2 - 3 years of progressive HR experience in an HR Assistant or HR Coordinator role, supporting areas such as onboarding, employee support, payroll, benefits, or compliance.
• Experience supporting payroll and timekeeping processes, including data review, reminders, and issue resolution.
• Basic working knowledge of federal and state employment laws, with the ability to apply established policies and escalate questions appropriately.
• Strong attention to detail and follow-through, with the ability to manage multiple tasks accurately and meet deadlines.
• Clear and professional communication skills, with the ability to support employees and collaborate effectively with managers and HR leadership.
• Demonstrated ability to handle sensitive and confidential information with discretion and professionalism.
• Comfort using HRIS and timekeeping systems (Paycor or Paylocity experience a plus).
• Proficiency with Microsoft Office, particularly Outlook, Word, and Excel.
  
  
  

At Fortuity we believe in our people, and in doing good business for the good of our community. Here, you will be part of a growing organization with opportunities to develop your skills and grow your career.

We are easily accessible in Franklinton at 775 West Broad, just west of downtown, with a stop for a major COTA bus route and free off-street parking next to the building. Other on-site benefits are also available to our team members.

Fortuity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Our employees enjoy:

• Paid Time Off and 6 Paid Holidays per year
• Company Paid Life Insurance and STD/LTD
• Medical, Dental, Vision and 401K
• Free Mental Wellness care
• Emergency transportation assistance, emergency child-friendly workspaces
  
  
  

Job Type:

• Hourly, non-exempt
• Full-time (40 hours/week)
• Fully in-office
  
  
  

Pay rate:

• $25.00 - $27.00 per hour, depending on experience.
  
  
  

Compensation within the range will be based on experience and alignment with the coordinator-level scope of the role.

Candidates who currently reside in a Small Business Administration (SBA) designated HubZone area are strongly encouraged to apply. HubZone residency is not required for this position but is considered a preferred qualification due to our participation in the SBA HubZone program. Applicants can verify their address using the SBA HubZone map: https://maps.certify.sba.gov/hubzone/map.