Associate E-Commerce Merchandiser

Bespoke Post is a lifestyle brand driven by the spirit of discovery. We’re all about finding under-the-radar goods and guides that enrich the lives of our customers. Through our e-commerce shop, editorial content, and award-winning subscription program, we shine a light on quality products, small brands, and interesting people that spark curiosity and inspire new, richer experiences.

The Associate Merchandiser is the connective tissue between the buying team and the rest of the organization. Reporting directly to the Senior Director of Merchandising, this role ensures that what our buyers are sourcing translates into a cohesive, compelling customer experience across the site, email, partnerships, and membership.

This is equal parts project management and hands-on merchandising. You will own the daily presentation of bespokepost.com, coordinate cross-functional work streams between merchandising, marketing, product, and membership teams, and ensure that every initiative stays on track and on brand. You will be the person who makes sure nothing falls through the cracks.

Site Merchandising & Presentation

• Start every day reviewing bespokepost.com — audit the homepage, category pages, and best-seller rankings to ensure we’re presenting the right products in the right way
• Manage and update site assets (hero images, banners, collection pages) in coordination with the creative and marketing teams
• Own the Constructor search and merchandising tool — maintain category rankings, boost/bury rules, and product sort logic so customers find what they should find
• Re-merchandise best-seller and featured collections based on inventory levels, seasonality, and strategic priorities
• QA new SKUs, price changes, and markdowns as they go live — catch errors before customers do
  
  
  

Cross-Functional Coordination

• Serve as the primary liaison between the buying team and marketing (email, growth, PR), product, and membership teams.
• Translate buying decisions into actionable briefs for marketing — what’s launching, what’s the story, what should be prioritized in upcoming campaigns.
• Ensure product intake to Creative and Marketing lands on time with clear storytelling angles and campaign context.
• Prep the Senior Director for cross-functional meetings with agendas, context, and recommendations. Follow up to ensure action items are completed.
• Track and project-manage key merchandising initiatives across departments, maintaining shared timelines and accountability.
  
  
  

Membership Operations & Strategy Support

• Own the monthly membership operations cycle: build and maintain the perk planner, manage the add/remove upload process, and execute perk pricing updates in Admin.
• Build monthly story collections and modules tied to marketing themes and seasonality, using inventory health data to inform product selection.
• Configure user segments by cohort each month and manage the monthly site flip — staging, review, and go-live.
• Run the pre-launch QA cycle: pricing verification, collection accuracy, PDP readiness, and user segment confirmation.
• Support the Senior Director in developing and communicating seasonal merchandising strategies.
• Pull and synthesize selling data to inform buying decisions, campaign planning, and assortment reviews.
• Assist in product team requests — test new site features, provide merchandising input on UX decisions, and flag issues as they arise.
  
  
  

Who You Are

• 2-4 years of experience in merchandising, buying, e-commerce operations, or a related role at a DTC or retail brand.
• Highly organized with strong project management instincts — you keep cross-functional work on track without being asked.
• Interested in using AI and automation to work smarter — you’re the kind of person who looks for ways to make repetitive work disappear.
• Strong communicator who can translate between teams — you can distill what the buying team cares about into something marketing can act on, and vice versa.
• Detail-obsessed about site presentation. You notice when a hero image is outdated or a category is mis-sorted before anyone tells you.
• Data-literate. You don’t need to be an analyst, but you should be comfortable pulling reports and using data to support your recommendations.
• Genuinely interested in men’s lifestyle, products, and brands. You get the Bespoke Post customer because you share their taste (or at least respect it).
  
  
  

Nice to Have

• Experience with Constructor or similar search/merchandising platforms.
• Background in a subscription or membership business model.
• Familiarity with Google Analytics or Looker.
• Experience coordinating between creative and buying teams.
  
  
  

Bespoke Post is an equal opportunity workplace and we recognize that our success is dependent on having an inclusive, collaborative team that is as diverse as, if not more than, the products we ship.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.