Application Engineering Manager

Role Responsibilities:

Team and Project Management:

-Manages application engineers, assign projects, and ensure tasks are completed efficiently.

Technical Leadership:

-Provide technical guidance, mentorship, and training to the sales engineering team.

-Develops and delivers technical product presentations used to engage customers and prospects and educate sales teams

-Staying updated with emerging technologies and industry best practices

Sales Collaboration:

-Work with sales managers to develop account strategies, identify opportunities, and support closing deals.

-Interacts with customers’ technical teams for support

-Travel to customers as needed

-Analyzes customers’ technical specifications, recommends the best product configuration and installation process, and estimates implementation effort, time, and resources

-Reviews sales proposals for accuracy, completeness, and quality

Performance management:

-Conduct performance evaluations and help team members develop their skills and reach their potential.

Customer and product support:

-Ensure the team provides excellent technical support to customers and that products are aligned with customer needs and industry standards.

Technical Support:

-Uses technical knowledge of product offerings to advise and support sales teams with pricing estimates and implementation guidance based on customer requirements

-Leading the design and development of complex application features and functionalities

-Translating technical specifications into code, including writing programs, testing, and debugging

-Performing system analysis, architecture design, and integration with other systems

-Troubleshooting complex technical information to clients and stakeholders

Qualifications:

-Engineering Degree

-5+ years of professional working experience within a manufacturing or industrial equipment based setting

-Need to have a strong technical background within hydraulic and pneumatic systems, including hydraulic cylinders, industrial and mobile valves, piston pumps, motors, and related components

-2+ years of management/leadership experience in a customer interfacing setting

-Ability to support engineered-to-order or configurable products in a manufacturing setting

-Strong understanding of manufacturing processes, production workflows, and cross-functional collaboration with Engineering, Production, Quality, and Supply Chain

-Ability to travel to headquarters 1 week per month