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Bainbridge Island, Washington, United States
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Articles by Tom
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Reflecting on my first year at Branch
Reflecting on my first year at Branch
My friends know that I am very passionate about my work and pour my heart into it. I am very excited about the personal…
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Tom Stevenson shared thisTom Stevenson shared thisRunpod is OpenAI's infrastructure partner for Parameter Golf, the first challenge in the Model Craft series. Parameter Golf is an open technical program for researchers, engineers, and builders exploring model efficiency under strict constraints: train the best language model that fits in a 16MB artifact in under 10 minutes on 8×H100s. Runpod and OpenAI are distributing up to $1M in credits across the challenge period (March 18 to April 30) to lower barriers and support promising ideas. Our challenge template gives participants everything they need to deploy and start experimenting in minutes. If you're working on model efficiency or want to push your ideas under real constraints, this is worth your attention. Enter the challenge and request credits: https://lnkd.in/gUW8dtwi
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Tom Stevenson reposted thisTom Stevenson reposted thisIt’s that time! 🚀 We’re hiring a Customer Success Manager in our fastest-growing segment: Mid-Market. Traditional GTM tools are incomplete — marketers and sellers still spend too much time identifying, researching, prioritizing, and personalizing. At Common Room, we’re changing that. If you’re excited about helping customers build a modern GTM motion (and want to join an incredible team while doing it), let’s connect! Link here 👉 https://lnkd.in/gAm8H5uK
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Tom Stevenson reposted thisTom Stevenson reposted thisHIRING: I'm hiring for TWO Engineering Managers. These #hybrid roles in Downtown Seattle (3x a week onsite). My client has raised close to $14 million in funding and is rapidly growing - using AI in the communication space. These are very HANDS ON/player coach roles. You must be dangerous with code and willing to role up sleeves - they have about 70 employees total and rapidly scaling. Managing a team of 2-4 to start and build up. TWO Engineering Managers: 1) EM - backend platform/cloud infrastructure/SRE world 2) EM- full stack (knows React deeply), leans a little front end ;) DM if you'd like to hear more! Comp: $200-230K per year plus equity #playercoach #seriesA #startuphiring #engineeringmanager #techlead
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Tom Stevenson reposted thisTom Stevenson reposted thisTo finish off the AI Engineering World's Fair, come celebrate RunPod’s fresh look. New logo, new docs, and new products. Join us for an evening of drinks, good food, and the kind of conversations you wish happened more often. You'll also get a first look at the latest features in the open source AI space and meet the team IRL. • Capacity capped at 70 – RSVP early • Free merch • Free food and drinks
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Tom Stevenson shared thisExciting work opportunities at RunPod.io, including a Data Scientist role that I'm eager to share with my network. If you're interested, feel free to reach out for a referral to these roles. https://lnkd.in/guqBKh52 #runpod #AI #CloudComputing
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Tom Stevenson reposted thisTom Stevenson reposted thisIt's time for the September roundup of the coolest support job opportunities 🔥 💬 Customer Support Specialist - Hostinger | Ingrida Bulatovienė 🎧 Customer Care Representative - Leapsome | Anita-Sophie Voß-Jürgensen 🖥️ Customer Support Team Leader - Clipboard Health | Ben Hogarth ☎️ Premium Support Engineer - Collier | Rick Lyle 📞 Associate Customer Support Specialist - Diligent | Vadim Matusovskiy 🛠️ Technical Application Support Lead - Orion Innovation | Louis Matino 💻 Customer Support Representative - Miro | Tibo Leclercq 📲 Jr. Technical Support Specialist - Suvoda | Beth Bonnevie 🖱️ Desktop Support Engineer - CPI Security | John Shocknesse 🎤 Customer Service Representative - Cubic Corporation | Barbara Bordelon 🛎️ Technical Support Engineer - Lattice | Dayna Hardie 🔧 Product Support Specialist - Thinkific | Ryan Delmaire 🖥️ Senior Director, Customer Support - Clio | Darragh Connolly 💡 Associate Technical Support Engineer - Box | Kelly Millsaps 💼 Associate Customer Support Engineer - Contentsquare | James Teagle 🖥️ Associate Technical Support Engineer - SPS Commerce | Bryan Black 🧑💻 Customer Support Manager Tier 1 - Inside Real Estate | Victoria Lowney (Deubler) 💬 Support Specialist, Point of Sale - HungerRush | Adam Seow ☎️ Premier Support Manager, Mid Market - Kinaxis | Colm Phelan 🛠️ Global Support Product Manager - Crayon | Jacob Torkildsen 🖱️ Support Specialist I - ModMed | Anthony Martorelli 🎧 Technical Support Engineer - Wrike | Denis Oskolkov 💼 Support Specialist - SugarCRM | Daniel Godwin 🔧 Technical Support Analyst - Docebo | Bridget Rapp 💻 Customer Support Engineer - Tipalti | Hadas Levy Shlomo 🎤 Customer Operations Specialist - GoCardless | Anuradha Deshpande 📞 Support Analyst - Upland Software | Karen Holliday 💡 Senior Product Support Specialist - Versapay | Karen Hebert 🛎️ Customer Care Representative - Talkdesk | David Girard 🖥️ Manager, Product Support - Figma | Travis Anderson 💬 Customer Support Frontline Specialist - Semrush | Judy Ford ☎️ Customer Service Specialist - Infomedia | Sarah Jones 🛠️ Product Support Specialist - HiBob | Anna Naidion 🔧 Sr. Manager, Technical Support - Domo | Richard Eddy 💡 Support Engineer - Mixpanel | Neil Rahilly 🎧 Technical Support Specialist - Housecall Pro | Justin Sefrin 🛎️ Technical Support Engineer - Gong | Lauren DeSoiza 💻 Product Support Specialist - Culture Amp | Cynthia Taylor 📲 Customer Service Agent - Raisin | Patrick Brandau ... If you're hiring, or if you've heard about a job opening in support, feel free to drop it in the comments below 👇
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Tom Stevenson reposted thisTom Stevenson reposted thisHere's the update about the most exciting job openings in the support field 🔥 📞 Product Support Executive - Litera | Lindsay Chojecki 💻 Customer Support Specialist - Cherry | Irina Shakarashvili 📧 Customer Support Specialist - Conductor | Miloš Kotaraš 🛠️ Customer Support Specialist - Personio | Björn Loesaus 🎧 Customer Support Rep - RB2B | Robb Clarke 📨 Customer Support Agent - Planning Center | Sarah Bellamy 🔧 Customer Support Specialist - EquipmentShare | Tonya L. 📊 Team Lead Support Manager US - Relebx Solutions | Chris McCorkell 💼 Senior Support Analyst - Mews | Hadley O'Dwyer 🖥️ Product Support Specialist - Lighthouse | Carl Benefiel 🆘 Customer Service Advisor - Ankorstore | Daniel Manlik ☎️ Customer Support Executive - Nivodia | Gracie Hobbs 🔍 Product Support Specialist - Friss | Carlos Duijts 💬 Customer support officer - Sendcrop | Mélissa Talbi 🚀 Lead Customer Operations - Pelico | Hamza Charrouf 📋 Customer Support Lead - Maynchat | Oleg Krasnov 🖇️ Executive Assistant, Product Support - Figma | Erin Willis ⏰ Support Shift Lead - Wolt | Hila Friedman 🔑 Customer Support Expert Enterprise - Toast | Shreyas Mehta 🔌 Technical Support Specialist - Vonage | Karen McKay 🎙️ Front Line Support Representative - Varonis | David Asraf ⚙️ Technical Support L1 - WP Engine | Clyde Melendez 🛡️ Senior Leader, Client Escalations and Retention - Clio | Rowan Morse 📅 Client Service Specialist - BambooHR | Robb Young 🗂️ Support Operations Manager - IDme | Gina Westfall, M.S. 📂 Customer Support Specialist - Rippling | Husam Najib 🔗 Support Specialist I - Paylocity | Marco Tanzi 🛠️ Support Technical Specialist - Eagle Point Software | Rory Vance … If you're hiring, or if you've heard about a job opening in support, feel free to drop it in the comments below 👇
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Tom Stevenson reposted thisTom Stevenson reposted thisI'm hiring again at Common Room! 🌟 We're looking for a Customer Success Manager who will be trusted partners to our customers. You'll have the opportunity to help us build our customer experience and work alongside an incredible team ✨ Sound like you? Or know someone who would be great? I'd love to chat. Link to apply 👇 https://lnkd.in/gGazgiYb
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Tom Stevenson shared thisClari is hiring!Tom Stevenson shared thisWe're hiring at Clari! ➡️ Join us ⬅️ 30+ remote-friendly roles across Sales, Engineering, G&A, Marketing, Product and Support. Check out the roles below, and DM me if you'd like a referral in. https://lnkd.in/gNJc8dKA #hiring #nowhiring
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Tom Stevenson reacted on thisTom Stevenson reacted on thisOn June 6th, 2026, I will be joining members of the Phi Alpha Xi Pi Social Work Honor Society from UW Tacoma alongside other local teams as we walk together to support mental health care. I am starting with a goal of raising $100 and am grateful for any support my network can provide to this cause.💚 https://lnkd.in/g94C96BG
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Tom Stevenson reacted on thisExcited to be heading to Gurugram this week for the FE MarTech Summit 2026! I’ll be joining a fantastic panel of industry leaders to break down how to bridge the gap between data, tech, and actual customer experience to build seamless journeys that drive real growth. Appreciate the spotlight, BrandWagon FinancialExpress. If you're attending the summit on the 28th, drop a comment or let's catch up there! #branch #MarTech #FEMartech2026 #CustomerExperienceTom Stevenson reacted on thisSpeaker Spotlight | #FEMartech2026 As organisations across APAC rethink customer engagement in a digital-first world, the ability to deliver seamless, personalised, and data-driven experiences is becoming essential for long-term business growth and customer retention. Devi Shetty, Senior Director- Customer Experience, APAC, Branch, joins the FE MarTech Summit 2026, “Beyond Clicks: MarTech That Moves Business,” to share insights on how businesses can leverage customer experience, automation, and technology to build stronger relationships and drive meaningful engagement at scale. With extensive experience in customer experience strategy and regional leadership, the session will explore how MarTech is helping organisations create connected customer journeys, improve loyalty, and deliver measurable business outcomes. 📆 May 28, 2026 | 📍 The Leela Ambience, Gurugram Register now: https://lnkd.in/ggEaZ4u7 Moloco Sanjay Sindhwani, Vineet Singh, Rohit Singh, Harpreet Singh #FEMartech2026 #MarTech #DigitalMarketing #MarketingLeadership #AI #PerformanceMarketing #CustomerEngagement #GrowthMarketing #Advertising #BrandWagon
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Tom Stevenson liked thisTom Stevenson liked thisGenius ideas require world-class execution. Meet some of the pioneers taking the stage at The Xcelerated Compute Show this September🧠🚀 Get ready to hear insights from: ✴️Fred Bardolle (Head of Product, AI at Scaleway) ✴️Brennen Smith (CTO at Runpod) ✴️Jonmichael Hands (CEO at FarmGPU) ✴️Andrey Cheptsov 🧬 (Founder & CEO at dstack) ✴️Mark Bjornsgaard (CEO & Founder at Deep Green) ✴️Diana Khlan (Founder & Host of Chips weekly by Diana) ...and many more industry titans from Digital Realty, Spectral Compute, and ZeroPoint Technologies. They’ll be diving deep into everything from sustainable liquid cooling to faster GPU orchestration for the inference era. 👉 Grab your ticket via the link in comments to secure your spot at the Business Design Centre this September (16-17). #XCompute
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Tom Stevenson liked thisTom Stevenson liked thisTo build is to be a child forever wandering a toy store — every new idea another bright thing on the shelf. The game is long, though, so I've made myself two quiet promises: be humble when I'm winning, be joyful when I'm not.
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Tom Stevenson reacted on thisTom Stevenson reacted on thisThe obtainment of my first bachelor's degree as a non-traditional and first-generation student is close to completion after years of hard work. Never did I expect to be invited to apply for the president's award while attending the University of Washington! Though I was not selected, this was such an honor to be considered. I truly celebrate whoever is awarded, all students considered this year, and the entire class of 2026! #presidentsawardcandidate #uwtacoma #SocialWork 💜💛💜
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Tom Stevenson liked thisTom Stevenson liked thisCongratulations to some of the newest members of Phi Alpha Xi Pi Honor Society. #uwtacoma #socialwork #leadership 💜💛💜
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Tom Stevenson liked thisTom Stevenson liked thisToday we took time to celebrate our practicum supervisors. I feel so lucky to have had Devon Isakson as a mentor and to have interned at Pierce County Human Services during the completion of my Bachelor of Arts in Social Welfare degree. #uwtacoma #socialwork 💜💛💜
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Tom Stevenson reacted on thisTom Stevenson reacted on thisOf over 80 Registered Student Organizations at the University of Washington Tacoma, Phi Alpha was 1 of 4 nominated for RSO of the year. We didn't win but what an honor it was to attend the annual award ceremony and to be amongst so many inspirational and dedicated students & faculty. Beyond proud to be part of the officer team and all that we as an honor society accomplished in the last year. #socialwork #uwtacoma 💜💛💜💛💜
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Tom Stevenson reacted on thisTom Stevenson reacted on thisSharing great news that I have been selected to be a part of the Google Higher Education Faculty AI Fellowship program! This fellowship brings together the top education leaders across North America to advance AI literacy and application in our institutions. I'm excited to bring these insights back to my students and to the universities in our monthly AI learning group. Thank you to everyone who has supported my journey in AI education and leadership.
Experience & Education
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