About
Articles by Steve
Contributions
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Your competitor is mimicking your unique selling proposition. How will you maintain your competitive edge?
That means they perceive what you are doing to be successful. Let it be it a reminder that there is no “neutral” in business. We are always climbing the hill of quality competitors, increasing costs, and customers under their own pressure. If we mentally allow for neutral, we will by definition slide down the hill. So, if the model is working, force it to evolve. If it’s not working well, regardless of how competitors may perceive it with less perfect information, then make those changes more revolutionary.
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Your team is struggling with uneven participation. How do you get everyone equally engaged?
Unequal participation is rooted in unequal ownership of the “why.” Did the team participate in determining the why, did you check for buy-in across the group, was everyone heard during the process, when inevitable compromises had to be made, did everyone participate and understand the reasoning behind the trade-offs made?
Activity
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Step right up 🎪🎡🤹🏼♂️ We about to “spin wheel” at the Smile Brands Inc. “Elevate” Annual Leadership Meeting 2025 Proud to be an industry…
Step right up 🎪🎡🤹🏼♂️ We about to “spin wheel” at the Smile Brands Inc. “Elevate” Annual Leadership Meeting 2025 Proud to be an industry…
Liked by Steve Bilt
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Big thanks to Smile Brands Inc. for having me out to Chicago on May 4th to talk all things clear aligners. After 20+ years in orthodontics (and a…
Big thanks to Smile Brands Inc. for having me out to Chicago on May 4th to talk all things clear aligners. After 20+ years in orthodontics (and a…
Liked by Steve Bilt
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Here we go again! It's the start of another VIP Experience, this time in Louisville, KY for the legendary Kentucky Derby. The forecast may be rain…
Here we go again! It's the start of another VIP Experience, this time in Louisville, KY for the legendary Kentucky Derby. The forecast may be rain…
Liked by Steve Bilt
Experience & Education
Licenses & Certifications
Volunteer Experience
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Founder, Chairman/CEO Smiles for Everyone Foundation
Smiles for Everyone Foundation
- Present 20 years 5 months
Health
Established and funded dental clinic operations, equipment and on-going local operations in Paraguay, Nicaragua, Thailand and Ghana as well as weekly domestic projects.
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Executive Board Member & Past President
The Association of Dental Support Organizations (ADSO)
- Present 19 years 7 months
Health
ADSO is a non-profit organization of ~80 member companies and over ~200 industry partners focused on research, education and advocacy to foster an industry that enables supported dentists to focus on their patients and expand access to dental care. Members operate in 44 states and support ~25,000+ dentists, 10,000 practices and 75,000+ employees serving 50mm patients across the U.S, Australia, Canada, New Zealand and the U.K. www.theadso.org
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Real Leaders 100 Collaborative
Real Leaders
- Present 3 years 2 months
Health
Collaborative of impact oriented CEOs to support further acceleration of the positive impact organizations can have on social, environmental, and health equity issues around the world.
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Founding Member
Dental AI Council
- Present 4 years 9 months
Health
In a press release, the DAIC described its primary function as leading “independent research to ascertain where and how AI will prove most valuable to dentistry, empirically validate its functional capabilities and performance, and answer fundamental questions related to AI's role in the oral health-care ecosystem of tomorrow.”
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Board Member
Think Together
- 8 years 5 months
Education
Largest after school education provider in the U.S. providing services to over 100,000 students. Member of Board and Audit and Strategic Planning Committees.
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Publications
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Reinforcing Purpose & Culture
The Inpact Multiplier CEO
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Co-Chair
Straumann Global DSO Conference
First of its kind global gathering of large company DSO executives in Zurich.
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2020 Global Diversity & Inclusion Forum - Keynote
Global Online Inclusion Forum
Keynote presentation at the Global Inclusion and Diversity Forum
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2018 Executive Next Practices
Customer Experience (CX)
Keynote Presentation
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2017 Irvine Leaders and Legends Speakers Series - Keynote
Greater Irvine Chamber of Commerce
Abstract video of Keynote Speech
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Dentistry Uncensored: Evolving & Innovating Dentistry
Howard Farran DentalTown
Podcast hosted by Dr. Howard Farran of DentalTown
Honors & Awards
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US News & World Reports - Best Large Employers to Work For
US News & World Reports
US News & World Reports Listing of Best Large US Employers to Work For - ranked number one in Healthcare Services
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Global Service Award
Association of Dental Support Organizations
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Top U.S. Large Company CEO for Women & Diversity; Top U.S. Employer for Career Growth
Comparably
Top U.S. Large Company Employer for Career Growth; Top U.S. Large Company CEO for Women & for Diversity as determined by a database of 10 million independent employee surveys
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ADSO Hall of Fame/Hall of Leaders - Inaugural Class
Association of Dental Support Organizations
ADSO is the premier industry association representing Dental Support Organizations. The Hall of Fame/Hall of Leaders was established to recognize individual who have played an instrumental role on the formation, development, and expansion of a business model that now represents 35+% of the $200+ billion dental sector and is similarly expanding globally.
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Real Leaders - Top 300 Global Impact Companies
Real Leaders Magazine
3rd consecutive year being recognized as one of the top companies in the world for global impact. The combination of Smile Brands mission driven dental care organization and the Smiles for Everyone Foundation’s global charitable care and model.
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Comparably Awards
Comparably Inc
Six Comparably Awards for 2022, including Best Culture, Best Large Company for Diversity and for Women
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Pepperdine Graziado School of Business Notable Alumni 2022
Pepperdine University
Recognition as one of 50 most notable alumni & Best for the World Leaders of the Pepperdine Graziadio School of Business for 2022
https://bschool.pepperdine.edu/alumni/notable-alumni/ -
Best Large Company CEOs for Women
Comparably Inc
Top 50 Large Company U.S. CEOs for Women as issued by Comparably based on independent surveys.
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Best Large Company CEOs in U.S. for Diversity
Comparably
Top 40 U.S. Large Company CEO issued by Comparably based on independent employee surveys
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Dykema Groundbreaking Charitable Organization Award
Dykema LLC
Recognition for the Smiles for Everyone Foundation’s global charitable giving & as an organization setting the standard for sustainable giving in the dental sector
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DSO Influencer Award
Group Dentistry Now
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Real Leaders Impact Awards
Real Leaders
Smile Brands Inc., one of the nation’s leading providers of business support services to dental groups in the United States, is thrilled to be have been recognized on Real Leaders newly selected 2022 “Top Impact Companies” from around the world. The 2022 award winners include game-changers such as CVS Health, Tesla, Johnson & Johnson, Moderna, Patagonia, and 150
other well-respected impact brands of all sizes and from a variety of industries.
Since 2010, Real Leaders has been the…Smile Brands Inc., one of the nation’s leading providers of business support services to dental groups in the United States, is thrilled to be have been recognized on Real Leaders newly selected 2022 “Top Impact Companies” from around the world. The 2022 award winners include game-changers such as CVS Health, Tesla, Johnson & Johnson, Moderna, Patagonia, and 150
other well-respected impact brands of all sizes and from a variety of industries.
Since 2010, Real Leaders has been the premier source for recognizing leaders and organizations that are making a positive social or environmental impact around the globe. Smile Brands and its Smiles for Everyone Foundation share the mission of delivering Smiles for Everyone® around the world through an ongoing focus on the positive impact the organization can have on patients, communities, and employees. -
OC 500 Directory of Influence
Orange County Business Journal
Annual Directory of the 500 Most Influential Business Executives in Orange County
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Dental Titan Award
Dykema LLC
Recognition as a long term leader in the dental sector. Dykema’s annual recognition of the single individual they view as having the most impact on the DSO sector over time and specifically in the last year.
https://smilebrands.com/pressrelease/smile-brands-inc-ceo-receives-dykema-dental-titan-award/ -
Real Leaders Impact Awards
Real Leaders
Smile Brands Inc., one of the nation’s leading providers of business support services to dental groups in the United States, is thrilled to be have been recognized on Real Leaders newly selected 2021 “Top Impact Companies” from around the world. The 2021 award winners include game-changers such as Tesla, Beyond Meat, Patagonia, and 147 other well-respected impact brands of all sizes and from a variety of industries. Browse the Top Impact Companies list below:
#1 Tesla
#2 Natura
#3…Smile Brands Inc., one of the nation’s leading providers of business support services to dental groups in the United States, is thrilled to be have been recognized on Real Leaders newly selected 2021 “Top Impact Companies” from around the world. The 2021 award winners include game-changers such as Tesla, Beyond Meat, Patagonia, and 147 other well-respected impact brands of all sizes and from a variety of industries. Browse the Top Impact Companies list below:
#1 Tesla
#2 Natura
#3 Danone
#4 Patagonia
#5 Beyond Meat
#6 Etsy
#7 Ben & Jerry’s
#8 Smile Brands
#9 Seventh Generation
#10 Vital Farms
#11 Unilver
#12 Ecolabs…see full list
Since 2010, Real Leaders has been the premier source for recognizing leaders and organizations that are making a positive social or environmental impact around the globe. Smile Brands and its Smiles for Everyone Foundation share the mission of delivering Smiles for Everyone® around the world through an ongoing focus on the positive impact the organization can have on patients, communities, and employees. -
Top 25 Large Company CEO in U.S.
Comparably Inc
Ranked #1 CEO in Healthcare. Comparably awards are derived from sentiment rankings provided by employees who anonymously rated their employers on topics that contribute to overall happiness. The final data set was compiled from 10 million ratings across 60,000 U.S. companies.
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Top 50 Large U.S. Employers for Culture
Comparably Inc.
Ranked #1 U.S. Large Employer in Healthcare.
Comparably awards are derived from sentiment rankings provided by employees who anonymously rated their employers on topics that contribute to overall happiness. The final data set was compiled from 10 million ratings across 60,000 U.S. companies. -
OC 500 Directory of Influence
Orange County Business Journal
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Outstanding Alumni in Healthcare
Pepperdine University Graziadio School of Business.
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Disruptor of the Year
Internet Marketing Association (IMA)
In conjunction with their Impact20 Annual Event, which was officially certified by the Guinness Book of World Records as the world’s largest ever virtual marketing conference with over 117,000 registrants, recognizing innovation in marketing. Award/recognition related to reinventing the view of the dental sector as vital to an individual's overall health, ability to battle COIVD-19, the Company's business model to thrive through and after the pandemic.
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Top 50 U.S. Large Employer - Happiest Employees
Comparably Inc
Comparably awards are derived from sentiment rankings provided by employees who anonymously rated their employers on topics that contribute to overall happiness. The final data set was compiled from 10 million ratings across 60,000 U.S. companies.
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Top CEO in U.S. for Diversity in Large Companies (ranked #6 nationally)
Comparably Inc.
List developed from employee surveys of employees of color anonymously over a 12 month period ended June 30, 2020.
1) Satya Nadella, Microsoft, 2) Vlad Shmunis, RingCentral, 3) Sundar Pichai, Google, 4) Eric Yuan, Zoom Video, 5) Carlos Rodriguez, ADP, 6) Steve Bilt, Smile Brands, 7) Sid Sijbrandij, GitLab, 8) Tim Cook, Apple, 9) Mike Walsh, LexisNexis, 10) Chris Caldwell, Concentrix -
Top CEO in U.S. for Women (Large Companies) - ranked #11 nationally
Comparably
To determine the list Comparably analyzed anonymous survey feedback from female employees working across 60,000 U.S. companies.
1) Annette Bruis, Medela
2) Eric Yuan, Zoom Video
3) Brian Halligan, Hubspot
4) Mark Zuckerberg, Facebook
5) Jeff Bezos, Amazon
6) Bert Bean, Insight Global
7) Chris Caldwell, Concentrix
8) Vlad Shmunis, RingCentral
9) Satya Nadella, Microsoft
10) Carlos Rodriguez, ADP
11) Steve Bilt, Smile Brands
12) Karen White…To determine the list Comparably analyzed anonymous survey feedback from female employees working across 60,000 U.S. companies.
1) Annette Bruis, Medela
2) Eric Yuan, Zoom Video
3) Brian Halligan, Hubspot
4) Mark Zuckerberg, Facebook
5) Jeff Bezos, Amazon
6) Bert Bean, Insight Global
7) Chris Caldwell, Concentrix
8) Vlad Shmunis, RingCentral
9) Satya Nadella, Microsoft
10) Carlos Rodriguez, ADP
11) Steve Bilt, Smile Brands
12) Karen White, RMS
13)Sundar Pichai, Google
14) Mitch Snyder, Bell
15) Daniel Dines, UiPath -
Notable Alumni -Graziadio School of Business
Pepperdine University/Graziadio School of Business
Selected as one of 50 Notable Alumni/Best for the World Leaders from over 46,000 alumni bit.ly/notable-alum
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Comparably List of Top US Companies - Culture
Comparably Inc
List of Top US Companies for Culture based on the results over 2 million independent surveys. Smile Brands Inc ranked #7 in the US for large companies
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Top 50 CEOs in America
Comparably Inc
Comparably Inc listing of top US large company CEOs featured in USA Today based on the results of over 10 million independent surveys from 50,000 companies. Ranked #29 in US for all large company CEOs.
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Top 50 U.S. Large Companies for Diversity
Comparably
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Top 50 U.S. Large Companies for Women
Comparably
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OC 500 Directory of Influence
Orange County Business Journal
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Top 25 Major US Employers with Happiest Employees
Comparably Inc
List of major US Companies with the happiest employees compiled independently by Comparably based on anonymous feedback
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2019 Glassdoor Top U.S. CEO
Glassdoor Inc.
Glassdoor, Inc. compiled list of the Top 100 CEOs in the U.S. based on company reviews and ratings from current and former employees from their listing of approximately 900,000 U.S. companies. Reviews include employees' opinions on some of the best reasons to work for their employer, any downsides, advice to management, and whether they'd recommend their employer to a friend, as well as ratings on how satisfied they are with the employer overall, their CEO, and key workplace attributes like…
Glassdoor, Inc. compiled list of the Top 100 CEOs in the U.S. based on company reviews and ratings from current and former employees from their listing of approximately 900,000 U.S. companies. Reviews include employees' opinions on some of the best reasons to work for their employer, any downsides, advice to management, and whether they'd recommend their employer to a friend, as well as ratings on how satisfied they are with the employer overall, their CEO, and key workplace attributes like career opportunities, compensation and benefits, culture, and values.
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Founder's Award
Association of Corporate Growth (ACG)
Honored with the Association of Corporate Growth's Founders Award for efforts in establishing Smile Brands as an industry leader and corporate citizen.
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George Award
Pepperdine University Graziadio School of Business
Recognition as part of the business school’s 50th anniversary celebration for service as a leader changing the world in support of our broader domestic and global communities.
The George Awards are named in honor of the school’s benefactor, George Graziadio, and are the highest honors bestowed by the school. -
The 13 Best Healthcare Employers to Work for in 2019
Glassdoor Inc
Glassdoor listing of the 13 Best Healthcare Employers to Work for in 2019. Based on ranking of all large U.S. Healthcare companies. Smile Brands ranked number 2 in U.S. and #1 multi-site healthcare employer overall.
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2019 Glassdoor Best Places to Work - Top 100 U.S. Employers (#25)
Glassdoor Inc.
Glassdoor, Inc. compiled list of the Top 100 Employers in the U.S. based on company reviews and ratings from current and former employees from their listing of approximately 800,000 U.S. companies. Reviews include employees' opinions on some of the best reasons to work for their employer, any downsides, advice to management, and whether they'd recommend their employer to a friend, as well as ratings on how satisfied they are with the employer overall, their CEO, and key workplace attributes…
Glassdoor, Inc. compiled list of the Top 100 Employers in the U.S. based on company reviews and ratings from current and former employees from their listing of approximately 800,000 U.S. companies. Reviews include employees' opinions on some of the best reasons to work for their employer, any downsides, advice to management, and whether they'd recommend their employer to a friend, as well as ratings on how satisfied they are with the employer overall, their CEO, and key workplace attributes like career opportunities, compensation and benefits, culture, and values.
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OC 500
Orange County Business Journal
OC 500 Directory of Influence
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Employer of the Year - Golden Stevie
American Business Awards
Golden Stevie issued by American Business Awards for Top Employer in the United States for 2018
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People Focused CEO of the Year - Golden Stevie
American Business Awards
Golden Stevie issued by American Business Awards for the Top People Focused CEO for 2018
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Humanitarian Award
NEA powered by Vyne
Recipient of Humanitarian Award for efforts of Smile Brands, Inc and the Smiles for Everyone Foundation in providing free dental Care to individuals in need in the U.S. and around the world
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Glassdoor Top CEOs Employees Choice Award (#12)
Glassdoor Inc
Ranked #12 of all U.S. CEOs based on current & former employee ratings from Glassdoor’s group of over 770,000 companies.
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Top 100 CEOs in the United States (#35)
CEOWORLD Magazine
Recognized on list of the top CEOs in the United States (#35) compiled based on over 97,000 surveys of employees from across the country
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Healthcare Executive of the Year - Golden Stevie
American Business Awards
Golden Stevie Award for Healthcare Executive of the Year in the Large Company Category
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2018 Glassdoor Best Places to Work - Top 100 U.S. Employers (#43)
Glassdoor, Inc,
Glassdoor, Inc. compiled list of the Top Employers in the U.S. based on company reviews and ratings from current and former employees. Reviews include employees' opinions on some of the best reasons to work for their employer, any downsides, advice to management, and whether they'd recommend their employer to a friend, as well as ratings on how satisfied they are with the employer overall, their CEO, and key workplace attributes like career opportunities, compensation and benefits, culture,…
Glassdoor, Inc. compiled list of the Top Employers in the U.S. based on company reviews and ratings from current and former employees. Reviews include employees' opinions on some of the best reasons to work for their employer, any downsides, advice to management, and whether they'd recommend their employer to a friend, as well as ratings on how satisfied they are with the employer overall, their CEO, and key workplace attributes like career opportunities, compensation and benefits, culture, and values.
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2017 Best in Business Awards - Awarded Company of the Year & Most Customer Friendly
Best in Biz Awards, Inc
The Best in Biz Awards are the only independent awards program judged by top business reporters and editors from across the U.S.
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2016 NEA Dental Awards
NEA Powered by Vyne
Leading the charge in accelerating the use of electronic information exchange among dental practices, payers and plans
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Mid Market CEO of the Year - Social Impact Award
Wharton School of Business; CEO Connection
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Otumfuo Osei Tutu II - Award of Excellence
Otumfuo Osei Tutu II Charity Foundation
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Hire Power Award for Top 100 Job Creators in America
Inc. Magazine
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Inc. 5000 - Fastest Growing Companies in U.S.
Inc. Magazine
Recognition amongst the fastest growing companies in the U.S.
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Industry Visionary Leadership Award
Quality Systems Incorporated
Recipient of inaugural award recognizing the establishment of the DSO sector, Smile Brands and Bright Now! Dental
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Excellence in Enterprenuership
Orange County Business Journal
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Inc. 5000 - Fastest Growing U.S. Companies
Inc. Magazine
Recognition amongst fastest growing companies in U.S. Smile Brands & Bright Now! Dental have received this recognition 5x
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Entrepreneur Hall of Fame Inductee
Ernst & Young; Microsoft; Kaufman Foundation
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American Red Cross Humanitarian Award
American Red Cross
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Emerging Growth Award
Association for Corporate Growth
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American Red Cross Humanitarian Award
American Red Cross
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Entrepreneur of the Year
Ernst & Young; USA Today; CNN; NASDAQ
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Best CEO/Best Company Awards - Comparably
Comparably
Best CEO for Women; Best CEO for Diversity; Best Company for Career Growth. National recognition amongst all large U.S. employers based on 10 million independent employee surveys
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Best Large Company CEOs for Women
Comparably
Top 50 U.S. Large Company CEO for Women as issued by Comparably based on independent employee surveys
Languages
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English
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Organizations
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Association of Dental Support Organizations (ADSO)
Founding Member, Past President & Executive Board Member
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Pepperdine University Board of Visitors
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THINK Together
Board Member, Strategic Planning & Audit Commitee
The largest non-profit after school education program in the United States.
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Young Presidents Organization (YPO)
So Cal Chapter Board
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