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At Big Sandy Superstore, leadership is about collaboration and a shared vision for…
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Stephen VanHoose shared thisHuge shoutout to our amazing teams for getting another store ready at breakneck speed! Countless examples of hustle, teamwork, and dedication to make it happen. I’m just here for the poppers.
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Stephen VanHoose shared thisSo many thoughts and emotions have been running through my mind over the past 2 days, but ultimately I just want to give a shoutout of respect and sincere appreciation to a true industry icon, Jim Ristow. Many may understand what he has meant to the AVB organization as a whole. Others may not realize the impact he has had on so many individual dealers through his friendship, mentorship, and partnership. I can’t fathom the amount of time and energy he has invested into so many dealers. I believe it was Rick that said it best when he compared him to a real world Yoda. It’s just incredibly rare to find real people who get it and care at the highest level. I don’t take it for granted and I think we as a society and even us as an organization can do a better job at communicating the impact that key people (both internal and external) have had on our businesses and our lives. One of our biggest regrets will always be not joining BrandSource sooner. While I rest easy knowing BrandSource will continue to benefit from his guidance, I also have tremendous confidence in the incoming Co-CEOs, John White and David Meekings. Both bring an expert level of experience and skill that will help guide the organization forward. We couldn’t be more excited for what the future of our partnership and website holds. My last request is that you tell someone how much they mean to you or your organization today. Don’t delay gratitude. Cheers,
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Stephen VanHoose shared thisThankfully, Tate’s does not have a no shirt, no shoes policy. Great company, great people.
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Stephen VanHoose shared thisOut with the old Sub-Zero, in with the new Thermador!
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Stephen VanHoose shared thisWe’re thrilled to share how our luxury home story is evolving. What began as the success of our Kitchens. Inspired division has now naturally extended into curated luxury furniture and mattresses—bringing the full home experience together under one roof. While we expected this to be a meaningful add-on for our Thermador, SKS, True, JA, Monogram, and Dacor customers, the real surprise has been the number of entirely new customers discovering our luxury ecosystem through these offerings. If you’re nearby Dublin, we’d truly value your thoughts on the space. Your feedback is appreciated as we plan to roll this concept into new stores and existing stores.Stephen VanHoose shared thisBig Sandy Superstore has deepened its push into the luxury sleep category with the grand reopening of its fully reimagined Luxury Mattress Studio inside its showroom here designed to deliver the high-end consumer an elevated shopping experience. https://lnkd.in/dPrV5BXz #FurnitureToday #BigSandySuperstoreTop 100 retailer redesign bets big on ultra-premium sleep, luxury home - Furniture TodayTop 100 retailer redesign bets big on ultra-premium sleep, luxury home - Furniture Today
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Stephen VanHoose shared thisNot sure we’ve ever been called “big wigs,” but I’ll blame it on losing my regular glasses that morning and having to wear sunglasses inside. Either way, we’re excited to carry on the great legacy Tracy’s Appliances built—and to expand it with new categories! https://lnkd.in/gz9m46bQBig Sandy Superstore plans to open in Tracy’s building in Lima - LimaOhio.comBig Sandy Superstore plans to open in Tracy’s building in Lima - LimaOhio.com
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Stephen VanHoose shared thisHUGE shoutout to our incredible teams for pulling off the unimagineable and getting this one open prior to Black Friday!
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Stephen VanHoose posted thisThanksgiving—a holiday tradition that my cynical mind naturally questions. We move through the motions year after year, but do we ever slow down long enough to give genuine thanks? Do we recognize the people who hustle all day to prepare a beautiful meal for everyone else to enjoy? Or do we focus more on the parts of the day that affect us—the schedule, the food, the mess, the football, the noise? I believe that gratitude is at the heart of real happiness. I believe that our journey is our reward, and today I want to pause and express my appreciation to the people who make that journey so meaningful. To my parents: Thank you for raising us with values, toughness, and love—even when I chose to learn most lessons the hard way. You sacrificed more than we ever realized, and you taught us right from wrong in ways that shaped our entire lives. It’s easy to get caught up in the small percentage of things we disagree on, but the truth is we’re aligned on the 97% that actually matters. I wouldn’t trade you for any other parents on this planet. To my wife (soon-to-be pilot): Way smarter than she looks, she’s the glue that holds our world together. She puts our family first—even when I tell her not to. Every success we celebrate as a family has her fingerprints on it. She’s the detailer to our masterpiece, and most importantly, she’s the handyman around the house. To our kids: I couldn’t be more proud of you. Our biggest job is to prepare you for real life—to help you stay true to what really matters. Stay kind. Stay curious. Bring light into a world that needs it. I know you’ll be great at whatever you choose to pursue… my only ask is that you enjoy eating healthier to make life easier on your mom. To my brothers: There aren’t two other shmucks I’d rather work with every day. But I’m grateful that we can get along as well as we do. To our coworkers: We can say it because we’ve also contributed firsthand to the opposite: culture matters. And what we’re building together is special and rare. I’m thankful for every talented individual who has joined us on this journey. We have so many people stepping up and dominating in their roles, and I am thankful to be a part of it. We couldn’t be more excited for what the future holds. This Thanksgiving, and hopefully I can do a better job of this every day, I’m choosing gratitude. Not the kind that comes from tradition or habit, but the kind that comes from truly pausing our animalistic minds and looking around at the other people who make life possible, meaningful, and worth the effort.
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Stephen VanHoose shared thisWe may have been a little over excited to get our new Fairfield Township location open.
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Stephen VanHoose liked thisStephen VanHoose liked thisCelebrating a BIG Tater anniversary today- congrats to Rob Jancaitis on 35 years serving Famous Tate customers! From receiving to deliveries and processing scratch & dent loads, Rob has done it all. When he started we had 5 stores…and has helped us grow to the 11 locations we operate today. Thank you, Rob!
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Stephen VanHoose liked thisStephen VanHoose liked thisErik Brandt, SVP of Sales was out in the Minneapolis market today visiting partners including Callan Furniture, Mattress Firm, and Ashley — continuing to support teams in the field, and drive momentum heading into the heart of the summer selling season. Erik Brandt #lifeatssb #ssbemployee
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Stephen VanHoose liked thisStephen VanHoose liked thisStopped by Famous Tate in Tampa today visiting with some of the “Taters” and checking out some of the amazing Memorial Day deals on Beautyrest and Serta. 🇺🇸 The holiday weekend energy is definitely rolling, and customers are out shopping for great values and better sleep as we head through one of the busiest weekends of the year in the bedding industry. Always great spending time with our retail partners and seeing the excitement on the sales floor firsthand. #LifeAtSSB #SSBemployee #MemorialDay #Beautyrest #Serta #FamousTate
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Stephen VanHoose liked thisStephen VanHoose liked thisAnd just like that, another successful Memorial Day in the books. It always brings me joy to see my retailers helping the community sleep better. They deliver sweet dreams, and I bring them sweet treats. #SSBemployee #LifeatSSB #Serta #Beautyrest
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Stephen VanHoose liked thisStephen VanHoose liked thisGreat day in the field with Gary Blackney visiting the Big Sandy stores in Marion, Polaris, and Dublin, Ohio! Traffic was strong across the market, and the team is selling a TON of Beautyrest Black XCS! 🔥 Special shoutout to Kim in Marion — pictured here with the mattress she recently won in a contest (and clearly believes in, because she sells a ton of them too!). Love seeing the excitement, energy, and momentum happening at store level as customers continue responding to the Beautyrest Black XCS lineup. Huge thanks to the Big Sandy team for the partnership and continued support! 👏 #Beautyrest #lifeatssb #ssbemployee
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Stephen VanHoose liked thisStephen VanHoose liked thisCulture, accountability, and community are the core pillars of everything we do at Livingood’s—but today, we pause to focus on the ultimate definition of service. On this Memorial Day, Todd, Scott, Phyllis, and the entire Livingood's team stand in profound gratitude for the brave men and women who made the ultimate sacrifice in service to our country. As a local, family-owned business for five decades, we are deeply mindful that our ability to serve our neighbors is entirely protected by those who stood on the front lines. Today, we honor their memory, support their families, and reflect on the true meaning of this day. We wish our entire professional network, our manufacturing partners, and our Lowcountry neighbors a reflective and safe Memorial Day observance. 🤝🇺🇸 #Livingoods #MemorialDay #CompanyValues #CommunityFirst #SavannahBusiness #Leadership #LegacyOfService #FlagAndCountry
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Stephen VanHoose liked thisReally proud and excited to see the momentum around our new Clarksville location. Walking the store, I was incredibly impressed with the work from our setup and design team. The store looks absolutely amazing, and the attention to detail shows throughout the entire showroom. What stood out even more was seeing our new hires put their training into action with real customers. Huge credit to our leadership and training teams for the work they put in at the training center preparing this group. It’s one thing to teach sales processes in a classroom—it’s another to see those same processes carried confidently onto the sales floor from day one. A lot of people contributed to making this opening successful, and it’s exciting to see it all come together. Proud of this team and what they accomplished. https://lnkd.in/gRN9F5QkBig Sandy’s newest store is 1st in Louisville market - Furniture TodayBig Sandy’s newest store is 1st in Louisville market - Furniture Today
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Stephen VanHoose liked thisAgree, Ben Chase. The outstanding work from our store leadership and our Director of L&D — you — provided the team with exceptional training at the training center prior to the soft opening. That process and grind of repeated role plays and hands-on training in a simulated environment prepared the team to confidently follow our selling processes and excel from day one. You all carried that though the soft opening with a heavy focus on floor leadership, support, and in the moment coaching, solidifying what you did in the training environment.Stephen VanHoose liked thisExecution Reveals What Preparation Cannot Coming out of our latest new store opening, one thing became very clear to me: Planning matters. Preparation matters. But execution is where the real learning happens. We saw a team step into a high-traffic environment with energy, pride, and excitement. Not because everything was perfect, but because they were gaining real, hands-on experience with real customers in real time. That matters. The culture was strong. The action level was high. The willingness to engage was there. And the team worked hard to use the processes they had trained on with every customer. That tells me something important. When teams are given proper training, clear expectations, and the opportunity to execute, people respond differently. They lean into the process. They gain confidence faster. They understand the “why” behind what we teach. Of course, there were learning moments. That is the value of real execution. Every customer interaction gave us more clarity about the market, the customer experience, and where the team can continue to grow. It gave us something better than assumptions. It gave us direction. We learned things that weekend from the actual shopper and the community. We learned things that only show up when preparation meets execution. That is the value of getting into the field. Because the goal is not just to open the doors. The goal is to create an experience customers can trust, build a team that believes in the process, and keep improving every time we get the opportunity to serve.
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Stephen VanHoose liked thisStephen VanHoose liked thisBrandSource member Big Sandy Superstore has opened it's 32nd superstore just outside Louisville, Ky., and has big plans for that market. Read more ⬇️ https://lnkd.in/eYaMtGbv #YourSourceNews #YSN #ItsAboutTheMembers #ApplianceBuyingGroup #FurnitureBuyingGroup Big Sandy Superstore
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