San Francisco, California, United States
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I've spent my career obsessed with one question: how do we actually get people to…

Articles by Shelley

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Experience & Education

  • Airbnb

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Licenses & Certifications

Volunteer Experience

  • Member of the Board of Directors

    The Digital Moose Lounge

    - 2 years 1 month

    Arts and Culture

Publications

  • The Upskilling Imperative

    McGraw Hill

    Drawing from nearly two decades of experience in the learning and consulting sector to provide a framework for effective learning that is sustainable and democratized across an entire organization.

    Estimates indicate that rapid changes in technology and economic conditions have reduced the relevancy of skills to only five years of a person’s 50-year career. Technological and economic shifts are occurring at whiplash speed and are increasing in frequency, placing more onus on individuals…

    Drawing from nearly two decades of experience in the learning and consulting sector to provide a framework for effective learning that is sustainable and democratized across an entire organization.

    Estimates indicate that rapid changes in technology and economic conditions have reduced the relevancy of skills to only five years of a person’s 50-year career. Technological and economic shifts are occurring at whiplash speed and are increasing in frequency, placing more onus on individuals and businesses to continuously learn to sustain a competitive edge and long-term success. Highlighting how to nurture a growth mindset, Osborne shares proven learning methods she refined from her time as a high school teacher, and now at Udemy, whose corporate customers include Adidas, General Mills, Volkswagen, and more.

    The Upskilling Imperative challenges one-size-fits-all Learning and Development approaches that are no longer relevant to 21st-century workers. Instead, Osborne offers a modern and inclusive five-step approach to building an organization where learning is core to unlocking innovation and performance:

    Develop and Foster Agile Learners: Organizations must empower individuals to access learning resources in their moment of need. Feedback Is Fuel for Learning Cultures: Feedback must maximize strengths and encourage people to become their best selves. People stop putting forth their full effort if they believe others will accept nothing less than perfection; it has to be okay to talk about our mistakes. Think Like a Marketer to Drive Learning and Development: The best way to retain learners is to understand their needs and market to them before, during, and after training. Put Learning into the Flow of Work: Professional development opportunities must be democratized throughout the organization. Signal the Value of Learning: Building the business case for creating a learning culture is critical to addressing the many challenges posed by rapid technological change.

    See publication

Honors & Awards

  • Workforce Game Changer 2018

    Workforce Magazine

  • Excellence in Teaching semi-finalist

    Alberta Education

  • Edwin Parr Award for Excellence in First Year Teaching nominee

    Alberta School Boards Association

Languages

  • Spanish

    -

Organizations

  • Association for Talent Development

    -

  • E-learning Guild

    Member

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