About
As an IT Services and Support senior leader, I have over 30 years of experience in…
Articles by Scott
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Feedback is a gift: The MSPoll
Feedback is a gift: The MSPoll
aka. How to think about processing "negative" feedback as a manager At Microsoft, we have an annual tradition of an…
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Poll. How do you get daily balance at work?
Poll. How do you get daily balance at work?
A work collegue resently asked this question: So, in a word, a sentence or a short paragraph, please answer this one…
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Three things Disney's Merlin taught me about Customer Loyalty
Three things Disney's Merlin taught me about Customer Loyalty
Ten years ago, my family visited Disney for the first time. Our experience changed everything.
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Activity
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More than a decade ago, our CEO, Satya Nadella, asked me to take on the role of Chief People Officer to help him transform our company culture. It…
More than a decade ago, our CEO, Satya Nadella, asked me to take on the role of Chief People Officer to help him transform our company culture. It…
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February 7 was my last day at Dell Technologies as I retire and embark on the next chapter of my life. I thank the Lord for HIS blessings during my…
February 7 was my last day at Dell Technologies as I retire and embark on the next chapter of my life. I thank the Lord for HIS blessings during my…
Liked by Scott Jiles
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On Saturday, the Disney Treasure – our newest Disney Cruise ship – embarked on its maiden voyage sailing from Port Canaveral on an Eastern Caribbean…
On Saturday, the Disney Treasure – our newest Disney Cruise ship – embarked on its maiden voyage sailing from Port Canaveral on an Eastern Caribbean…
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Experience & Education
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Self-employed
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Volunteer Experience
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Food Server
Agape meal
- Present 6 years 5 months
Poverty Alleviation
http://holyfamilyfw.org/agape-meal
Serving meals on white table cloth to our homeless neighbors
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After 26 1/2 incredible years at Microsoft, it’s time for me to step into the next chapter of my life. Reflecting on my journey, I feel immense…
After 26 1/2 incredible years at Microsoft, it’s time for me to step into the next chapter of my life. Reflecting on my journey, I feel immense…
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I am thrilled to announce that I have joined the incredible team at Toast as the VP of CARE Operations. It’s an exciting journey to empower the…
I am thrilled to announce that I have joined the incredible team at Toast as the VP of CARE Operations. It’s an exciting journey to empower the…
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✨Disney WONDER sails in Sydney, Australia Harbor for the 1st Time Ever! 🚢I am Here and Caught a Beautiful Rainbow Shot over the Harbor! ✨Contact…
✨Disney WONDER sails in Sydney, Australia Harbor for the 1st Time Ever! 🚢I am Here and Caught a Beautiful Rainbow Shot over the Harbor! ✨Contact…
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My almost 25-year journey at Microsoft is coming to a sudden and surprising end. I was informed that I too would be affected by the layoff. I am…
My almost 25-year journey at Microsoft is coming to a sudden and surprising end. I was informed that I too would be affected by the layoff. I am…
Liked by Scott Jiles
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One of the goals I had on my vision board this year was to complete my first 5K. I accomplished that goal this weekend and it was for a good cause. I…
One of the goals I had on my vision board this year was to complete my first 5K. I accomplished that goal this weekend and it was for a good cause. I…
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It has been a long journey since I took my first step with Microsoft 20 years ago – a Visual Basic support call that came my way just a few months…
It has been a long journey since I took my first step with Microsoft 20 years ago – a Visual Basic support call that came my way just a few months…
Liked by Scott Jiles
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Met my first computer science teacher in Thanjavur after 30 years this month and said 'Thank you. You and your class gave me the desire to program'…
Met my first computer science teacher in Thanjavur after 30 years this month and said 'Thank you. You and your class gave me the desire to program'…
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Lots of retrospectives start with a prompt that focuses on "problems". What is broken? Where did we mess up during the last sprint? A different…
Lots of retrospectives start with a prompt that focuses on "problems". What is broken? Where did we mess up during the last sprint? A different…
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Thank you Charlie and Pure for the warm welcome! I am thrilled to begin this new journey as Chief Digital Transformation Officer at @PureStorage…
Thank you Charlie and Pure for the warm welcome! I am thrilled to begin this new journey as Chief Digital Transformation Officer at @PureStorage…
Liked by Scott Jiles
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