Matt Price

With the rise of #AIagents, what happens to apps? I talked with Oracle's Steve Miranda about his company's view that apps and agents will be fused - and the role that Oracle's new #AI Agent Studio will play. Tune in to #CloudWars Minute for more → https://lnkd.in/ev-K4zzu

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I got a peek into Oracle's vision for #AIAgents in a recent conversation with EVP Chris Leone, and specifically the company's plan to utilize #agents to optimize multi-function processes and drive even bigger transformation for customers. Tune in to #CloudWars Minute for more → https://lnkd.in/e6p792fi

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Building on our long-standing partnership with Microsoft as Ignite kicks off, ServiceNow just announced new integrations with Microsoft that deliver seamless agentic AI orchestration and governance capabilities for joint customers.    ServiceNow’s AI Control Tower will integrate with Microsoft Foundry and Copilot Studio to provide customers with full oversight of their agents. This combination will deliver visibility, compliance, and trust across the enterprise, helping customers discover, monitor, and manage AI adoption, performance, and ROI.    We’re also helping developers innovate faster and more responsibly. ServiceNow Build Agent and GitHub now work together to create a frictionless, connected dev experience where agents collaborate safely across platforms, and business and code workflows converge.     Lastly, ServiceNow Now Assist and Microsoft Agent 365 will integrate to connect users’ everyday apps with the power of the ServiceNow AI Platform. This will enable AI teammates that understand context and process, helping users take enterprise-grade action within Word, Outlook, and Teams.     Together, we’re helping organizations accelerate and scale their AI transformation safely – all in the same infrastructure and apps they already know and trust.     Read more here: https://lnkd.in/gUPRyEzM     #PutAIToWorkForPeople 

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🚀 Harness Unscripted and recent AI enhancements are coming to Boston next Tuesday, September 16!! Next Tuesday, over 230+ senior technology, engineering, and DevOps leaders will gather at The Newbury Hotel in Back Bay to tackle some of the most urgent challenges and opportunities shaping our industry. 🔑 Executive Topics on the Table: * Agentic AI & the future of software delivery * AI in the SDLC – real enterprise use cases * Driving developer productivity & experience at scale * Cloud adoption, optimization & resiliency * Balancing speed with security & governance 🎤Executive Leaders Joining the Conversation: * Synchrony * Citizens * Amazon Web Services (AWS) * Takeda * InterSystems * The Hartford * State Street * athenahealth * Progress * Cars Commerce …and more 🤖 The Big Reveal: Harness AI Harness is introducing AI agents across the full software lifecycle, enabling: * Faster, safer CI/CD, GitOps, IaC & DevOps automation * Resilience & quality at scale with AI-driven testing & chaos engineering * Stronger security posture & supply chain protection * Smarter cost management & engineering insights 👉 Read more on the AI announcement: https://lnkd.in/eM3g-zQM 🌟 Why Join Us? This isn’t just another conference. It’s a private, executive-level forum to: * Exchange perspectives with peers leading digital transformation * Hear authentic stories from some of the world’s largest enterprises * Understand how AI is reshaping software delivery today 📌 Register now & view the full agenda: https://lnkd.in/erkeHpuA 🙌 Looking forward to seeing you in Boston on September 16. #devops #AI #agenticAI #modernization #cloud #transformation #networking #conference #Harness #events #platformengineering #resilience #security #DORA #developerexperience #productivity

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This is a glimpse into future of Demo Automation with Agentic AI I've seen AI playing a role in the Presales/Solutions space for some time. Automating RFPs, injecting data, call recording software. The next phase is a layer deeper. It's helping us find problems, fix problems, and maintain our demo environments. It's writing the code that makes demos work - not just the click path. Both can be helpful, but in most of my time as an SE I've demo'd beyond a click path. We want AI to produce fully interactive environments that look and behave like the real thing - but are more reliable, predictable, and cost way less to spin up. Dig in with Reprise: https://lnkd.in/ebJXAM-A

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Had an inspiring conversation with Sanjna Parulekar, SVP of AI Product Marketing Salesforce on leveraging AI for better productivity. Find out how agent technology is shaping our future! #salesforcepartner #TDX25

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𝗪𝗶𝗻𝗻𝗶𝗻𝗴 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗗𝗲𝗮𝗹𝘀 𝗦𝘁𝗮𝗿𝘁𝘀 𝗪𝗶𝘁𝗵 𝗢𝗻𝗲 𝗧𝗵𝗶𝗻𝗴: 𝗣𝗿𝗼𝗽𝗼𝘀𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 In the AI‑first era, ServiceNow pursuits aren’t won on technology alone — they’re won on 𝐜𝐥𝐚𝐫𝐢𝐭𝐲, 𝐬𝐭𝐨𝐫𝐲𝐭𝐞𝐥𝐥𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 𝐝𝐢𝐬𝐜𝐢𝐩𝐥𝐢𝐧𝐞. Here’s what truly drives wins today: 🔹 Owning the full proposal lifecycle — from RFI/RFQ/RFP to SoWs, pricing, and post‑submission clarifications. 🔹 Shaping win themes with sales & pre‑sales, rooted in industry‑specific value and AI‑powered outcomes. 🔹 Translating customer needs into clear ServiceNow solution outlines, delivery models, and implementation approaches. 🔹 Coordinating delivery, finance, legal & partners to build complete, compliant, commercially strong proposals. 🔹 Leading narrative & storyboarding with an executive tone that highlights productivity, experience, and resilience benefits. 🔹 Ensuring pre‑sales → delivery alignment, so commitments made in the proposal become commitments delivered. 🔹 Building reusable content, accelerators & case studies that improve quality and pursuit velocity. 🔹 Tracking pipeline and win metrics to drive continuous improvement. 🔹 Championing AI‑first thought leadership — Agentic AI, Now Assist, and workflow accelerators are becoming key differentiators. 🔹 Mentoring proposal talent and strengthening processes, tools, and quality standards. Proposal leadership is no longer back‑office work — 👉 It’s a strategic function. 👉 It shapes customer perception. 👉 It directly impacts win rates. In a ServiceNow + AI world, the companies that win will be the ones that tell the clearest story, with the strongest execution, backed by a scalable proposal engine. #ServiceNow #ProposalManagement #PreSales #AI #NowAssist #DigitalWorkflows #BidManagement #ServiceNowEcosystem #TransformationLeadership,#TSystems

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Businesses of all sizes are going big with Copilot and agents. Nearly 70% of Fortune 500 companies use Copilot, and in the last quarter alone, organizations built more than 400,000 custom agents in Microsoft Copilot Studio. Today, on WorkLab, we’re sharing stories from 31 companies across industries—from The The Estée Lauder Companies Inc. to Newman's Own, Inc. to Holland America Line—using Copilot and agents to optimize costs, grow revenue, and transform their business. Vodafone projects to double or triple the number of requests for proposals its sales team can respond to each week. And Campari Group is cutting marketing campaign copy costs by 18%. https://lnkd.in/gsJPPby9

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𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬: 𝐍𝐨𝐭 𝐇𝐲𝐩𝐞, 𝐉𝐮𝐬𝐭 $350𝐌 𝐢𝐧 𝐒𝐚𝐯𝐢𝐧𝐠𝐬 With so many fake LinkedIn demos, it's easy to be skeptical and dismiss AI as just another bubble waiting to burst. But real-world results tell a different story. But companies successfully integrating AI know the truth—this technology is delivering real, measurable impact. ServiceNow saved $350 million in the past year using AI agents across customer service, IT support, HR, developer assistance, and marketing. AI isn’t replacing jobs—it’s changing how work gets done, boosting productivity, and driving efficiency. The future of enterprise AI isn’t a distant vision—it’s happening now. Are you ready? Link in the comments box. ServiceNow #AI #Innovation #AIAdoption #Leadership #FutureOfWork

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 Exploring AI & Big Tech 🤖 🌟 I’m diving into how major tech companies are leveraging AI to transform business, customer experiences, and digital innovation.  I’m analyzing how companies like ServiceNow, Salesforce, etc are integrating AI into their ecosystems and what that means for enterprise solutions. I’m particularly interested in its impact on personalization, efficiency, and business value while navigating the ethical and strategic challenges it presents.

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