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Coaching Employees through Difficult Situations56m
Coaching Employees through Difficult Situations
By: Lisa Earle McLeod
Articles by Lisa Earle
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87K followers
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Lisa Earle McLeod shared thisHow alive do you feel at work (or any where in your life) ? Join me next week for a conversation with Mary Olson - Menzel about how you can rediscover your sense of self and illuminate a more exciting path forward? Think being fully alive doesn't matter? Mary's research reveals people with their "lights on" are more likely to get hired, get promoted, and they're also a lot happier. Link below to join.
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Lisa Earle McLeod shared thisJoin me 10 minutes at 3 pm est for a conversation with Mary Olson - Menzel about how to find your light, even when you're exhausted. https://lnkd.in/ebxvkEDD
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Lisa Earle McLeod shared thisDo you feel fully alive at work? Or has it been a while? Join me tomorrow at 3PM est with Mary Olson - Menzel, she'll share questions to help you identify What Lights You Up, and we'll discuss how you can rediscover more light in your regular job, even if you're exhausted. https://lnkd.in/ebxvkEDD
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Lisa Earle McLeod shared thisI got caught in a Kona storm. I’ve spent the last 10 days on Maui. It did not go as planned. My cousin has a remote home near Hana Maui, the less populated side of the island. if you tell people you’re going to Maui, they envision sandy beaches, loungers, and Mai Tai’s delivered pool side. This was more rocky shores, chickens at dawn, and grocery shop before you brave the one lane two-hour cliffside ride out. I knew what I was getting in for, or so I thought. The Kona storm hit the day after I arrived and we were without power for most of the week. I had plenty of time to think about life, love, work, and survival. Here are 3 conclusions I reached. 1. Have a (real) backup plan. My cousin had a generator. I helped her get it gassed up and running the day before the storm. She kept it basic – We ran it a few hours a day to keep the fridges cold and power our phones. She had several full gas containers on hand and we made it last. She knew what was essential and what wasn’t. I thought about my own back up plans, for my house and my business. I realized, I need more batteries and probably more cash on hand. 2. Ask other people your parents. With plenty of time to talk, we discussed each other’s parents. All four of our parents have died, so we had the benefit of reflection. Hearing my older cousin talk about my parents as young newlyweds gave me a different perspective. Full disclosure, as someone who a challenging relationship with her mother, it was nice to hear my cousin’s describe her young cool aunt (my mom). Talking to people who knew your parents when they were young and know a different side of your parents helps you see their fully humanity, beyond what you experienced. 3. Don’t build a pool unless you really, really want one. A pool was on my wish list for a decade. After spending two days cleaning debris and leaves out of my cousin’s pool, I am now cured of that yearning. As I think about what I want (and don't want) in my life, I desire to go through life lighter. I’ve made a vow, before I buy anything or agree to something, I’m going to ask: Are you committed to effort and hours required to keep this up? Despite the storm, it was a good trip. I got to visit with my cousin, we over analyzed our family weirdness, and I started a new writing project that I'll be revealing in the next few months.
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Lisa Earle McLeod shared thisGreat day running a sales leader workshop for Salesloft! They've experienced changes internally and externally, but these leaders are on fire to help their sales team #SellwithNoblePurpose. Thanks for putting together such a great day Joel Fleet!
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Lisa Earle McLeod shared thisI'm delighted to report I made the Global Gurus list for Sales Experts. I'm proud I've been on this list for the last five years. I like to think that means I've made a meaningful contribution to my field. When I originally wrote Selling with Noble Purpose, my goal was to reframe the sales profession. Ever the optimist, I believed we could transform this frequently derided occupation. While we may not have achieved global transformation, after millions of miles and probably twice that many zoom trainings, I do believe it's put a dent in the universe. Thanks to all the organizations and individuals who decided that, in their world, sales would be a noble profession.
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Lisa Earle McLeod shared thisHow do you reset when work feels like a grind? I recently sat down Kate Snow on NBC News for a segment on: How to Find More Purpose and Meaning in Your Existing Job.
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Lisa Earle McLeod shared this"Write like you talk." Many of us have a self-imposed filter that keeps us from writing up our big idea, sending the boss that email, or starting an article that we have inside us. We think we have to be leaderly, or scholarly, or some other version of "writerly." Years ago, I was thinking about writing a book, I'd never done it before. I told a friend of mine, "I have an idea, but I’m not a good writer." Back story: I hadn’t been a good student and was so convinced I couldn't write, I only applied to colleges that didn’t require an essay. My friend said, "Just write like you talk." My first reaction was, "I didn’t even know you were allowed to do that! " That bonk over the head unlocked my brain. The self-imposed write like a writer filter evaporated, and my best ideas came forth. AI can jumpstart your thinking and organize it. But your voice is what will make your writing memorable. What are you putting off writing?
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Lisa Earle McLeod shared thisCan you write that up? Used correctly, this magic phrase enables you to be receptive without subjecting yourself to endless chatter about what "we" should do. When someone's prattling on, simply say, "That sounds interesting, can you write it up ?" 90% of people won't do it, because their ideas aren't clear and they're really just venting about what they want others to do. There's a place for creative brainstorming and ideation, this isn't meant to truncate that. This phrase is helpful when you're being peppered with recommendations from people who want others to do the work.
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Lisa Earle McLeod liked thisLisa Earle McLeod liked thisPeople are always asking me this question, on panels, on stages and on Zooms. Can women have it all? My answer: Yes — but not necessarily all at once. Especially for working parents. Being a leader and a parent means making deliberate choices about which things get our best energy right now. Here are leadership lessons I’ve learned as a working mom that apply to anyone balancing big roles: 1. Life is seasonal — lead that way. Careers, kids, and health all have seasons. Decide what needs your full attention this season and what can wait or be delegated. 2. Define “all” on your terms. “Having it all” only matters if your definition is clear. Agree on your values and long-term goals, then measure choices against them. 3. Trade-offs are strategic choices, not failures. Every “yes” means a “no” somewhere else. Make those trade-offs intentionally instead of apologizing for them. 4. Build your village — at work and at home. Strong teams, mentors, a supportive partner, reliable childcare, and trusted vendors make impossible things possible. Invest in those relationships like you invest in business partnerships. 5. Treat boundaries as a leadership tool. Boundaries protect your bandwidth. Communicate them clearly (and kindly), and model them for your team so others feel safe to do the same. 6. Create systems, not heroics. Leadership is sustainable when you design repeatable processes and empower others. Heroic saves aren’t leadership — scalable systems are. 7. Reclaim small wins and practice self-compassion. Celebrate the wins you can see today. Be ruthless about unrealistic expectations — perfection isn’t the goal, progress is. If you want to lead well and be present where it matters, plan your seasons, lean on your people, and accept that “all” will be spread across many chapters — not one day. What’s one trade-off you’ve chosen this season? I’d love to hear. 👇 — ➡️ You don’t have to do this alone! Our Executive Coaches help our clients discover their light and achieve their career goals: MVPExec.com 👉 Share with a friend or colleague 📍Follow along for more leadership, workplace success and career development tips . . . #WomensHistoryMonth #Leadership #WorkingMom #CareerAdvice #WorkLifeIntegration
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Lisa Earle McLeod liked thisLisa Earle McLeod liked thisComing into this Monday feeling refreshed after a long weekend in NYC. Highs include the Comedy Cellar and seeing Neal Brennan (co-creator of the Chappelle Show) perform unexpectedly, seeing a 1030pm show and not falling asleep during it 💁, Rubirosa for pizza/beers, a shop with an entire wall of pens, drinks at Nubeluz (Jose Andres' bar on the 50th floor of the NoMad Ritz - take your dates here!), and a swing by the MoMA, amongst 100 other things. This city always takes my breath away and three days there is never enough. #samsales
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Lisa Earle McLeod liked thisLisa Earle McLeod liked thisThe ROI of Resilience: Why "Aim High and Bounce Back" is Essential Reading 📈 True leadership is not defined by the absence of setbacks but by the speed and strategy of the recovery. My friend and colleague Fiona Macaulay has captured this brilliantly in her new book, Aim High and Bounce Back. As a technology advisor and a father of two girls, I find this work to be both incredibly relevant and timely. We often discuss "pivot" as a corporate buzzword, but Fiona treats it as a tactical discipline. Turning Rejection into Data 💡 In Chapter 6, "How Entrepreneurs Turn Setbacks into Strategic Advantages," the analysis of Melanie Perkins’ journey with Canva is a masterclass in decision intelligence. Most people see a hundred investor rejections as a failure. Fiona shows us how to treat those rejections as raw data to restructure a value proposition. By leading with emotional frustration rather than just technical features, Perkins turned a "no" into a billion-dollar opportunity. This is a vital framework for any C-suite leader navigating a volatile market. A Legacy of Strategic Thinking 👨👩👧👧 What has been most rewarding is seeing my daughters indulge in these subjects with me. We have spent significant time together with this book, discussing how to navigate challenges with a high-conviction mindset. It is rare to find a resource that serves as both a high-level executive guide and a foundational text for the next generation of leaders. Fiona, your insight into the mechanics of resilience is a gift to the boardroom and the family room alike. I am incredibly proud of what you have built here. 🚀 #Leadership #Resilience #StrategicAdvisory #AimHighAndBounceBack #DecisionIntelligence #FutureLeaders
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Lisa Earle McLeod liked thisLisa Earle McLeod liked thisI remember my classmates naming Golda Meir, Margaret Thatcher, Shirley Chisholm, Billie Jean King, and Gloria Steinem when asked, “Which woman do you most admire?” I remember thinking I hadn’t thought hard enough when I said, “My mom.” As Women’s History Month winds down, we’ve rightly celebrated pioneers across government, business, medicine, and the military. But it’s also had me thinking about the role model closer to home. Our mom. I’m grateful I had one who showed me what it means to put in the work—and never settle for someone else’s version of your story. She was a Chicago fashion model in the ’60s and ’70s. People assumed she was wealthy, untouched by hardship, that everything came easily because of her looks. They didn’t know she and her sister lived with their grandparents after their mother was excommunicated for divorcing. Or that, as a divorced mother of two, she’d bounced her share of checks. She worked hard, overcame adversity and was a role model for other models. The photo on the right is from an early composite—barely any makeup, completely carefree. The one on the left is from the end of her career, around the time she was told she was too old to model. Back then—and even now—she’s the woman I most admire. Only now am I starting to fully appreciate why. Feel free to share in the comments: 👉 Who shaped you in ways you may not have fully appreciated at the time, but do now? And thank you to all the women who've carved their own path and story, never settling for someone else's version.
Publications
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Leading with Noble Purpose
Wiley
See publicationWe made some incorrect assumptions about work and those assumptions are killing us. We allowed a narrative that is solely about earnings to replace what we know to be true about human motivation.
Human beings are hardwired to seek purpose, but according to data, most people don't feel a sense of purpose in their work. Work has become a grind, an endless series of tasks that lack meaning.
Building upon her bestseller Selling with Noble Purpose, leadership expert Lisa Earle McLeod…We made some incorrect assumptions about work and those assumptions are killing us. We allowed a narrative that is solely about earnings to replace what we know to be true about human motivation.
Human beings are hardwired to seek purpose, but according to data, most people don't feel a sense of purpose in their work. Work has become a grind, an endless series of tasks that lack meaning.
Building upon her bestseller Selling with Noble Purpose, leadership expert Lisa Earle McLeod tackles the employee engagement crisis by showing leaders how to put workplace meaning front and center. McLeod, whose clients include organizations like Google, Hootsuite, and Roche, asserts that many organizations are unconsciously squandering their greatest asset—their people's passion. By putting profit before purpose, organizations eroded the very thing that makes a business great.
The narrative of profit, earnings, and bonuses was supposed to improve employee performance, but it had the opposite effect. It stripped the joy and meaning from work in ways that have a chilling effect on morale, performance, and ultimately profit. In this new book, McLeod shows leaders how to:
* Win the hearts and minds of employees, clients, and stakeholders through a Noble Sales Purpose
* Reframe your approach to metrics so that they accelerate performance
* Create a tribe of True Believers who drive revenue and do honorable work
People want to make money and make a difference. Leading with Noble Purpose shows leaders how to do both. -
Selling with Noble Purpose: How to Drive Revenue and Do Work That Makes You Proud
Wiley
See publication"One great value of Selling with Noble Purpose is how eminently practical it is. I strongly recommend for any manager or salesperson. It is right about the big picture. And it gets down to the nitty-gritty of how to make it happen in practice.”
--Steve Denning, Forbes.com
Drawing on two decades of consulting with leading sales organizations, sales leadership expert Lisa Earle McLeod reveals how a Noble Sales Purpose (NSP) can drive a team to outstanding sales numbers. Using hard…"One great value of Selling with Noble Purpose is how eminently practical it is. I strongly recommend for any manager or salesperson. It is right about the big picture. And it gets down to the nitty-gritty of how to make it happen in practice.”
--Steve Denning, Forbes.com
Drawing on two decades of consulting with leading sales organizations, sales leadership expert Lisa Earle McLeod reveals how a Noble Sales Purpose (NSP) can drive a team to outstanding sales numbers. Using hard data and compelling field stories, Selling with Purpose explains why salespeople who understand earnestly how they make a difference to customers outperform their more quota-driven counterparts.
Selling with Noble Purpose shows executives, managers, and aspiring sales leaders how to find your NSP and create a sales force of True Believers who drive revenue and do work that makes them proud.
In an era where most organizations believe that money is the only way to motivate salespeople, Selling With Purpose offers a sustainable and exciting alternative. -
The Triangle of Truth
Penguin
See publicationA Washington Post Top 5 Business Book for Leaders.
"The ultimate guide to solving problems, The Triangle of Truth is for anyone who has ever argued with a colleague, bickered with a boss or tried to negotiate a business deal with an important client."
--Washington Post.com
McLeod wrote The Triangle of Truth after spending 10,000 hours on the road observing, interviewing and coaching top performers across a variety of professions. The research led to the creation of a…A Washington Post Top 5 Business Book for Leaders.
"The ultimate guide to solving problems, The Triangle of Truth is for anyone who has ever argued with a colleague, bickered with a boss or tried to negotiate a business deal with an important client."
--Washington Post.com
McLeod wrote The Triangle of Truth after spending 10,000 hours on the road observing, interviewing and coaching top performers across a variety of professions. The research led to the creation of a leadership model that helps executives strengthen customer relationships, eliminate turf wars and increase employee engagement.
"A paradigm shift that has the power to change everything.
--Marshall Goldsmith, America's CEO, author of "What Got You Here Won't Get You There"
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