About
Articles by Ken
Activity
-
We've announced the general availability of Pega Infinity '25, the industry's first agentic enterprise transformation platform. 🧠 Read more in…
We've announced the general availability of Pega Infinity '25, the industry's first agentic enterprise transformation platform. 🧠 Read more in…
Posted by Ken Kluvo
-
Don Schuerman, chief technology officer at Pega agrees that there are huge logistical and architectural forces at play here, some of which may be to…
Don Schuerman, chief technology officer at Pega agrees that there are huge logistical and architectural forces at play here, some of which may be to…
Shared by Ken Kluvo
-
Ever wished you could see your ideal customer journey before making it a reality? Pega Customer Engagement Blueprint helps marketers visualize and…
Ever wished you could see your ideal customer journey before making it a reality? Pega Customer Engagement Blueprint helps marketers visualize and…
Shared by Ken Kluvo
Experience & Education
Licenses & Certifications
Publications
-
'Making the numbers': How compliance can boost ethical sales behavior
Compliance & Ethics Professional (CEP) - published by Society of Corporate Compliance & Ethics (SCCE)
-
COVID-19 and the importance of ‘KYBP’ (Know Your Business Partner) - Phoenix Business Journal
Phoenix Business Journal
Patents
-
IT and Printer Technology
US
Honors & Awards
-
27 Golden Circle and 100% Club Awards - IBM
-
-
3 Invention Awards, for systems and printer technologies - IBM
-
-
Best of IBM Award, recognizing top 500 employees worldwide - 2006 & 2013
-
-
Chairman’s Award for Quality - IBM - 2003 & 2015
-
-
Customer Sat Award Winner (client-sponsored) - 2006, 2010 & 2014
-
-
Marketing Representative of the Year - IBM - 1988 & 1989
-
-
Product Manager of the Year - Hitachi - 1994 & 1995
-
-
Recognized as "Most Collaborative" among senior State Executives - IBM - 2015
-
Organizations
-
University of California - Irvine - Customer Experience Council
Board Member
- PresentKen is a Board Member of the UC Irvine Business School's Customer Experience (CX) Program. This program leverages Ken's renown industry leadership and passion for Sales Excellence, Client Relationship Development, Customer Satisfaction, and Customer Experience.
-
Arizona Angels (accredited investors), 2005 – 2018
-
-
Board Member, Marigold Management, LLC, 2002 – Present
-
-
Board Member, Space Coast Science Center, 1994 – 1999
-
-
Board Member, Sunflower Management LLC, 2011 – Present
-
-
Executive Director, Diversity Programs - SW USA, IBM, 2006 – 2017
-
-
Junior Achievement of the Space Coast, 1995 – 2000
-
Recommendations received
18 people have recommended Ken
Join now to viewMore activity by Ken
-
Ever wondered how much outdated systems cost your business? The numbers are staggering: Pega research estimates that organizations spend $56M a year…
Ever wondered how much outdated systems cost your business? The numbers are staggering: Pega research estimates that organizations spend $56M a year…
Shared by Ken Kluvo
-
Exciting news from Pega! Thrilled to share that Pega has been named a Leader in the 2025 Gartner® Magic Quadrant™ for BOAT Platforms. It’s always…
Exciting news from Pega! Thrilled to share that Pega has been named a Leader in the 2025 Gartner® Magic Quadrant™ for BOAT Platforms. It’s always…
Shared by Ken Kluvo
-
The 'AI workslop' phenomenon is causing frustration and adding nearly two extra hours of work each month for employees who need to fix or redo AI…
The 'AI workslop' phenomenon is causing frustration and adding nearly two extra hours of work each month for employees who need to fix or redo AI…
Shared by Ken Kluvo
-
Big news - Pega has been named a Leader in The Forrester Wave™: Real-Time Interaction Management Software (RTIMS), Q4 2025 evaluation! We're proud…
Big news - Pega has been named a Leader in The Forrester Wave™: Real-Time Interaction Management Software (RTIMS), Q4 2025 evaluation! We're proud…
Shared by Ken Kluvo
-
Pega founder and CEO Alan Trefler has a candid conversation with Computerworld's Today in Tech detailing the myriad of ways enterprises are getting…
Pega founder and CEO Alan Trefler has a candid conversation with Computerworld's Today in Tech detailing the myriad of ways enterprises are getting…
Shared by Ken Kluvo
-
Pega founder and CEO Alan Trefler argues that the high rates of agentic failures in the enterprise are largely due to self-inflicted pitfalls and…
Pega founder and CEO Alan Trefler argues that the high rates of agentic failures in the enterprise are largely due to self-inflicted pitfalls and…
Shared by Ken Kluvo
-
Forget disconnected AI solutions. Going forward, ensure #AI works in tandem with workflow automation to revolutionize your enterprise operations…
Forget disconnected AI solutions. Going forward, ensure #AI works in tandem with workflow automation to revolutionize your enterprise operations…
Shared by Ken Kluvo
-
Join our live launch event on Tuesday, April 29 to learn about our new set of capabilities – including new agents, authoring capabilities, and…
Join our live launch event on Tuesday, April 29 to learn about our new set of capabilities – including new agents, authoring capabilities, and…
Shared by Ken Kluvo
-
You’ve heard the hype. You’ve seen the demos. But what’s 𝑎𝑐𝑡𝑢𝑎𝑙𝑙𝑦 holding back enterprise adoption of #AgenticAI? 🤔 This blog unpacks 5…
You’ve heard the hype. You’ve seen the demos. But what’s 𝑎𝑐𝑡𝑢𝑎𝑙𝑙𝑦 holding back enterprise adoption of #AgenticAI? 🤔 This blog unpacks 5…
Shared by Ken Kluvo
-
Pega is proud to be named a leader in The Forrester Wave™: Customer Relationship Management Software, Q1 2025. According to the Forrester report…
Pega is proud to be named a leader in The Forrester Wave™: Customer Relationship Management Software, Q1 2025. According to the Forrester report…
Shared by Ken Kluvo
-
Why settle for AI agents that only handle narrow tasks when you can have 𝐚𝐠𝐞𝐧𝐭𝐢𝐜 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 that transform your entire…
Why settle for AI agents that only handle narrow tasks when you can have 𝐚𝐠𝐞𝐧𝐭𝐢𝐜 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 that transform your entire…
Shared by Ken Kluvo
-
We are excited to announce that Pega has been recognized as a Leader in the Gartner® Magic Quadrant™ for Process Mining Platforms! Download the full…
We are excited to announce that Pega has been recognized as a Leader in the Gartner® Magic Quadrant™ for Process Mining Platforms! Download the full…
Shared by Ken Kluvo
-
"85 percent of tickets are now resolved in a single day." 💫 The NSW Department of Planning, Housing and Infrastructure spoke at Pega Innovate about…
"85 percent of tickets are now resolved in a single day." 💫 The NSW Department of Planning, Housing and Infrastructure spoke at Pega Innovate about…
Posted by Ken Kluvo
-
Quel plaisir d’avoir vécu ce Pega Forum Paris 2025 à vos côtés. Une édition marquée par une énergie collective et une vraie clarté sur ce que doit…
Quel plaisir d’avoir vécu ce Pega Forum Paris 2025 à vos côtés. Une édition marquée par une énergie collective et une vraie clarté sur ce que doit…
Shared by Ken Kluvo
Other similar profiles
Explore top content on LinkedIn
Find curated posts and insights for relevant topics all in one place.
View top content