Justin Lane

What an eventful month! First the announcement of the Convergence acquisition and now this bombshell. With each move, Salesforce is reinforcing its view on just how big of a role AI is going to play in shaping how business is conducted going forward. It’s great knowing that we have experts like Noel Datko, Nate Allphin and Nicholas Mortensen to help businesses navigate these changing technological waters and determine how to best take advantage of these advancements in a way that brings order from the chaos and paves the way for a truly effective digital workforce.

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Pega founder and CEO Alan Trefler speaks with CNBC on the impact of the company's differentiated AI strategy following the company's Q3 earnings news.  https://lnkd.in/gbQChqQJ #LifeAtPega

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🌟 As a leader, I’ve realized that you don’t need to be an AI expert to make a difference. But sitting on the sidelines? That’s just not an option for me. I recently listened to ServiceNow’s Kate Tulp, and her insights really resonated with me about why now is the time for leaders to take action. If you're curious about where your organization stands, check out the Enterprise AI Maturity Index. It’s an eye-opener! 💡 Leaders don’t need to be AI experts. But waiting on the sidelines? That’s not an option. http://spr.ly/60487XnmY

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Ever tried using AI meant for CRM to manage employee experience? It's like swinging a hockey stick at a baseball—just doesn’t fit ⚾️. ServiceNow AI Platform is built to connect HR, IT, Finance, and more into one smooth experience. If you're looking to truly streamline workflows and boost employee satisfaction, this is worth a look. Check out how EmployeeWorks Rapid ROI makes it happen: https://lnkd.in/gtBnp7Gb

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How do we help humans feel brave enough to step into a future that looks completely different?  Had a great conversation with Christopher Rainey on the HR Leaders podcast at UNLEASH World about this - and how ServiceNow University addresses it. Here’s what I believe: the future of work is more human, not less. But that only happens when continuous learning isn’t just encouraged, it’s embedded in everything we do. People feel brave when they have safe playgrounds to experiment, fail, get back up, and keep going. That's where real transformation happens.  That's what we're building ServiceNow with ServiceNow University - we're on track to have 3 million learners by 2027, completely free, because we believe in democratising access to skills that transform lives and careers.  But here's the challenge: the ground is shifting. HR is being asked to guide people through a transformation into a world where our jobs might not exist in the same way. That takes trust, transparency, and creating playgrounds where people feel safe to explore.  My biggest fear? That people lose their curiosity and stop leaning into what’s possible. My biggest hope? That we create a future where work is more human and more humane - less drudgery, more inspiration, more falling in love with what we do.  What's your biggest hope for the future of work? Listen to the full episode here: https://lnkd.in/e7QQcykw #FutureOfWork #AIAndHumans #ContinuousLearning #HRLeadership #ServiceNowUniversity

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Check out this interesting read from Kriti Sharma, CEO of IFS Nexus Black, featured in Fortune. She explores how AI can support learning in industrial environments, helping teams access expertise more easily, strengthen decision‑making, and bridge knowledge gaps as new generations enter the workforce. The key takeaway is clear: AI and people working together can help make industrial knowledge more accessible, support confident decision‑making, and enable future teams to build on the experience of those who came before them. 🔗 - Read the full article: https://ifs.link/v3k81g #IndustrialAI #FutureOfWork #AIInnovation

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In HR Brew, ServiceNow’s Chief People and AI Enablement Officer, Jacqui Canney, shares how HR is helping organizations unlock the full potential of people and AI. Read more: http://spr.ly/604771xCf

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AI is driving a full-scale change management transformation, and HR must lead with a people-first, product-minded approach to upskilling, accountability, and cultural evolution. ServiceNow's Jacqui Canney shares her insights in Strategic CHRO: http://spr.ly/60404s8EQ

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Workday's definitive agreement to acquire Sana is a bold bet on the future of work. Gina Sheibley sat down with Sana CEO and founder Joel Hellermark to get the full story. Listen now: https://bit.ly/3OulRSj #TeamWDAY

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People ask me all the time, "What's it like at Workday, why did you make the move?" In addition to getting to work with some of the sharpest people in the industry, this is a big part of the answer. Josh nails how Workday is shifting from a static system of record to a platform where AI agents actually help you run the business day to day. This shows up in very real ways for my customers: - Less time clicking around systems, more time making decisions - A single, trusted place for data that every team can actually use - Practical AI that’s built into workflows, not bolted on If you want a clear, strategic view of where Workday is going, Josh’s post and podcast are well worth the time. Josh Bersin Workday #systemofrecord #ai #aiagents #agents #hcm #erp

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Ken Stillwell, COO & CFO at Pegasystems, discusses how organizations may be left with only one or no employees who understand critical legacy systems, as others retire and replacements are hard to find.  This situation creates serious modernization and operational risk. Explore the full conversation: https://lnkd.in/gaAFe2f9

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I met Joe Wilson my first day at Workday in August 2015. Since then, I’ve had the opportunity to learn from him, work alongside him, and most importantly, build a friendship over the years. Joe was the keynote speaker at the TOLA RUG, and while we were there, we recorded a conversation on what Workday customers should be thinking about right now, where the platform is headed, and how technology, AI, and the ecosystem are evolving around it. It's 13 minutes and worth the listen. YT Link: https://lnkd.in/gUFf8Q7W Website link: https://lnkd.in/ghMKBqhm

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Big News! Workday has signed a definitive agreement to acquire Paradox, a candidate experience agent that uses conversational AI to simplify every step of the job application journey, particularly for high-volume frontline industries. Read what makes this so exciting for the future of work: https://bit.ly/3UIST0L #TeamWDAY

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On today's show, we welcome Keith White, Chief of Safety & Security at Salesforce. In this clip, Keith shares his wisdom on learning and being mentored. Very cool advice! Watch the Full Show 🎥: https://lnkd.in/eDTnA22y

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ERP Today 📰🔥 spotlights Tricentis' bold new #AgenticAI strategy—introducing remote MCP servers and Tricentis Agentic Test Automation to revolutionize #ERPtesting! Discover what these recent innovations mean for ERP Insiders 💬 https://gag.gl/mvHQqb

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Salesforce Director of Strategic Technology Partner Sales, Mark Zoroya, discusses our latest announcement, Five9 Fusion for Salesforce. This offering combines Five9’s real-time system of action with Salesforce’s #1 AI CRM to help businesses deliver better customer experience, hyper-personalized self-service, and achieve smarter results with a future-ready foundation. #PartnerPowered #CustomerExperience #CRM #AI

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83% faster sales order validation is what you get when process and platform finally align. This infographic outlines what it takes to adopt Salesforce Revenue Lifecycle Management effectively, especially if you’re evolving beyond CPQ. - https://gag.gl/vQ2Il9 #RevenueLifeCycleManagement #SalesforcePartner #JadeGlobal

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