Kristin English, PMP

“I had the pleasure of working closely with Kristin at both Doctor On Demand and Included Health, and I can confidently say she is a standout professional who excels in a wide range of areas. At Doctor On Demand, Kristin and I worked on the same team, and I quickly saw her ability to lead and contribute to complex initiatives with a level of skill and attention to detail that set her apart. She demonstrated exceptional communication, leadership, and problem-solving abilities, ensuring that every challenge was met with a strategic and solution-oriented approach. After the M&A that led to Doctor On Demand becoming part of Included Health, I had the privilege of observing Kristin's continued growth and success from a different angle as I managed her directly. Kristin consistently delivered high-quality results while fostering collaboration and aligning teams toward shared goals. Kristin’s ability to navigate both the strategic and tactical sides of projects, manage cross-functional relationships, and ensure smooth execution made her an invaluable team member. Her calm, solution-oriented approach instilled confidence in those around her, and she helped drive initiatives that moved the business forward. Kristin's strong project management skills were evident in her ability to stay organized and manage multiple moving parts, ensuring the timely and successful completion of exceptionally complex projects with a wide range of stakeholders. Kristin also adeptly influenced reluctant stakeholders in order to drive a project to timely completion. Kristin is not only a highly effective leader but also a collaborative and thoughtful colleague who builds strong relationships with her peers. Her work ethic, strategic thinking, and ability to influence make her a tremendous asset to any team or organization. I have no doubt that Kristin will continue to excel in any role she takes on, and I wholeheartedly recommend her for opportunities that require leadership, innovation, and the ability to deliver results. I would love to work with Kristin again in the future if given the opportunity!”

“I’ve had the privilege of partnering with Kristin English over the past several years in support of our important relationship with Walmart. This past year, in particular, has been a demanding one, but Kristin’s leadership and contributions have been instrumental in both meeting and exceeding our client's high expectations with each project she has led. Kristin has played a pivotal role on the account, and I’d like to highlight just a few of her remarkable contributions: Driving Results: Kristin partnered with our team to seamlessly implement $15MM+ in new business opportunities and upsells. She managed cross-functional projects with precision, ensuring delivery against commitments while identifying and scaling best practices to achieve operational efficiencies. Building Trust: Kristin became a trusted advisor to both the Client Success team and key client stakeholders, thanks to her deep understanding of operational and technical processes, superb communication skills, and ability to influence decisions at multiple organizational levels. Exceptional Project Management: Kristin demonstrated incredible skill in prioritizing and juggling multiple projects while advancing deliverables for clients, internal teams, and third-party partners. Her ability to ask critical questions and foster collaboration ensured that key decisions were well-informed and impactful. Driving Innovation: Kristin’s inquisitiveness encouraged cross-functional teams to think creatively about new processes and workflows, particularly during the implementation of our Utilization Management product. She championed revisions to legacy processes to align with company OKRs and improve scalability, value, and member experiences. Enhancing Collaboration: Kristin improved efficiency and clarity in our relationships with third-party vendors by reducing overlaps in responsibilities and leading risk mitigation efforts. She kept stakeholders and leadership informed with regular updates, ensuring alignment and transparency. Kristin’s perceptiveness, team-oriented approach, and leadership skills have been invaluable to the success of our partnerships with our most strategic clients. I’m confident she will excel in any role she pursues and would be a tremendous asset to any team.”