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Articles by Courtney
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Change orders are piling up on your construction project. How do you negotiate them smoothly?
Keeping an open line of communication on item status, priority, and impact to the project are important when dealing with a large volume of change orders. Understanding what's required of deliverables, like backup or supporting documents, can help to get the change orders processed sooner. Additionally, scheduling regular touch point meetings with the respective parties and conveying the need to get quick resolution can help in these situations.
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Your team and clients are clashing over change orders. How do you resolve this conflict?
One of the strategies I use when stakeholders are having a hard time resolving change orders is to figure out what is the root cause of the conflict. By doing so, all parties can start from the same framework and build from a level of understanding. It also helps to remind everyone involved of the goals of the project. If a teaming agreement or conflict resolution plan was created prior to the issue, those can be referenced as teams work together to get the change orders across the finish line.
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You're about to face a daunting crowd for your first big speech. How can you own the stage with confidence?
A phrase that always settles me down before speaking is, "even Beyonce gets butterflies." This reminder that stars at the peak of their career still have to work hard an overcome challenges allows me to center myself and the moment. Another more practical tip is to rub the palm of your hand with the thumb of your other hand in a circular motion. I don't know the science behind it, but it helps me to calm down when anxiety starts to build up.
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You're facing criticism from various sources on your writing. How can you handle it with professionalism?
When writing the manuscript for my second book, I used the feedback from my first one to guide some of the choices that I made. This didn't mean that I changed my style of writing or deviated from my vision. Rather, I took into account the notions of what had been learned to create a better outcome.
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🚀 Join Our Team as the West Transportation Marketing Lead at Arup! 🚀 Are you passionate about driving business growth and showcasing the value and…
🚀 Join Our Team as the West Transportation Marketing Lead at Arup! 🚀 Are you passionate about driving business growth and showcasing the value and…
Liked by Courtney Kelly, MBA, PE
Experience & Education
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H. J. Russell & Company
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Licenses & Certifications
Organizations
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American Society of Civil Engineers
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Delta Sigma Theta Sorority, Inc.
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