Chris Loiselle

• Created and carried out Usability Test to improve - http://usability.bentley.edu/
• Identified business goals and scope of test
• Created the scenario and task(s) used within the usability test
• Created test checklist, participant briefing and informed consent forms
• Conducted the usability test based on test plan
• Provided a video showing moderation of actual test
• Completed analysis of test results
• Identified additional recommendations and… Show more

• Created and carried out Usability Test to improve - http://usability.bentley.edu/
• Identified business goals and scope of test
• Created the scenario and task(s) used within the usability test
• Created test checklist, participant briefing and informed consent forms
• Conducted the usability test based on test plan
• Provided a video showing moderation of actual test
• Completed analysis of test results
• Identified additional recommendations and wrote final analysis of findings Show less

Built a Flash multimedia program that taught users/ learners the parts of an acoustic guitar. Video, Drag and Drop, and Timeline features were all built in to the final product design.

• Championed integration of accessibility into analytics and reporting platforms, expanding transparency and ROI tracking.

• Directed accessibility strategy and approvals for 11+ Oracle product lines, improving usability and reducing customer support costs.

• Launched enterprise-wide training programs for designers, developers, and content managers, strengthening Oracle’s accessibility culture. Trained thousands of employees.

• Represented Oracle at global accessibility symposiums and webinars.

• Assessed an organization’s current level of digital accessibility
• Provided training on establishing road map, program maturity, creating accessibility policy, which increased awareness across the corporation
• Promoted benefits of an inclusive workplace that supports employees with disabilities

• Served as trusted subject matter expert in customer negotiations and contracts.

• Improved search-ability of product line, which lead to impact on search engine optimization (SEO) from accessibility improvements
• Increased reach of product to be able to market among people with disabilities and older people who may significantly benefit from accessible online shopping

• Analysis of current employment engagement system
• Previous design impacted number of students, faculty, or staff with disabilities in educational setting, as well as new potential hires that were experiencing barriers in current design
o Lowered University’s financial risk due to inaccessible content
o Enabled University to talk to third party vendor on list of outstanding issues
o Increased hiring equity and employment accommodation systems
o New design was more accessible… Show more

• Analysis of current employment engagement system
• Previous design impacted number of students, faculty, or staff with disabilities in educational setting, as well as new potential hires that were experiencing barriers in current design
o Lowered University’s financial risk due to inaccessible content
o Enabled University to talk to third party vendor on list of outstanding issues
o Increased hiring equity and employment accommodation systems
o New design was more accessible and usable product for all end users
Show less

• Advised executives on accessibility policies, procurement, and risk management, reducing legal exposure and improving customer trust.

• Provided training on WCAG, specifically as it related to multimedia presentation and authoring content. Advised development team on need to incorporate accessible design at the authoring tool level using knowledge of ATAG and WCAG
• Spoke to the need of incorporating WCAG and Mobile into the software development lifecycle (SDLC) from a design perspective on multimedia player redesign
• Increased awareness on captioning, audio description, labeling of media player controls

• Reviewed over 60 components during weekly design reviews.
• Provided realtime feedback to cross functional teams to incorporate accessibility design into component build out.
• Audited Redwood Reference Application , which used the components for accessibility.

• Served as subject matter expert (SME) on build out of Oracle JavaScript Extension Toolkit (JET)'s component templates.
• As part of Accessibility Program Office (APO), provided JET team with mentorship and guidance on best practices to incorporate WCAG 2.2 A and AA into their web components.
• Evaluated Oracle JavaScript Extension Toolkit (JET) Keyboard and Touch Reference and made recommendations on improving content.

• Embedded accessibility into the design phase
• Identification and resolution of barriers found during regression testing lead to:
• Reduced risk of discrimination
• Improved social responsibility
• Information and services that are accessible to all citizens
• Decreased need for site maintenance
• Accessible web forms, which enabled people with disabilities and older users to interact agency online (more cost efficient for State Agency)

• Provided company with competitive advantage and financial benefits of being able to meet increasing requests for accessible web design and development
• Remediation of identified issues lead to enhancing product to align with market requirements, improved procurement adoption rate
• Implemented periodic reviews for quality assurance process
• Explained key differences in procuring and contracting for accessibility