Brent Torre

Concord, Massachusetts, United States
3K followers 500+ connections

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About

Brent is General Manager for the Kaseya Backup suite, including the Datto Continuity…

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Experience & Education

  • Kaseya

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Licenses & Certifications

  • Alpine L100 Certified Coach

    US Ski & Snowboard

    Issued

Publications

  • The State of Banking 2015 Report

    TimeTrade recently conducted a survey of 1,052 consumers, asking in-depth questions regarding their perceptions and behaviors around customer experience and banking, as well as surveyed 100 senior-level bank executives about their plans around customer experience, products and services, and branch transformation.

    Banks still have opportunities to provide a highly personalized in-branch experience: 74% of consumers still visit their branch at least five times a year, or at least once per…

    TimeTrade recently conducted a survey of 1,052 consumers, asking in-depth questions regarding their perceptions and behaviors around customer experience and banking, as well as surveyed 100 senior-level bank executives about their plans around customer experience, products and services, and branch transformation.

    Banks still have opportunities to provide a highly personalized in-branch experience: 74% of consumers still visit their branch at least five times a year, or at least once per quarter.
    Consumers do not have a personal connection to their banks: More than half of consumer survey respondents (60%) report they do not have a banking relationship with a member of the staff at their local branch.
    Banks have plenty of opportunities for cross-selling: 61% of consumers report that the reason they go into the branch is to open an account.

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Patents

  • Comparing an organization's security data to aggregate security data

    Issued US 9,509,711

    An organization's security data is compared to an aggregation of multiple organizations' security data. Security data is received from multiple organizations having organizational characteristics. The received security data is aggregated based on the organizational characteristics to generate sets of aggregate data associated with the organizational characteristics. A query is received from an organization of the multiple organizations. The query specifies a particular organizational…

    An organization's security data is compared to an aggregation of multiple organizations' security data. Security data is received from multiple organizations having organizational characteristics. The received security data is aggregated based on the organizational characteristics to generate sets of aggregate data associated with the organizational characteristics. A query is received from an organization of the multiple organizations. The query specifies a particular organizational characteristic. A set of aggregate data associated with the specified organizational characteristic is identified. A representation of the organization's security data in relation to the identified set of aggregate data is generated. The representation is transmitted to the organization in response to the query.

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