Barbara Bruno, CPC, CTS

So… you’ve landed the client. Now what? It’s easy to focus on getting the yes but what really builds a successful VA business is what happens next. In this week’s episode of The Visionary VA Podcast, I’m diving into how to craft a client journey that doesn’t just impress - they remember it, talk about it and come back for more. Because being a great VA isn’t just about delivering the work. It’s about making your clients feel supported, confident and like they’re in safe hands from day one. We cover: # The small but mighty power of a quick, friendly first response # Why your onboarding process is your secret weapon # How to nurture relationships beyond the day-to-day tasks Whether you’re just starting out or levelling up your systems, this episode is packed with practical tips and simple tweaks that make a BIG difference. Pick one part of your client journey to improve this week. A welcome video, a check-in email, or even just automating your onboarding docs - it all adds up! Which element of your client journey has had the biggest impact for your business? 🎙️ Watch or listen to the full episode below 👇

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🎙️ The Talent Pieces Podcast | E14 Curious about how entrepreneurs and founders are really leveraging AI to enhance their businesses? Walter Ward III, MBA, from TiiCKER, shared some practical, real-world insights that every entrepreneur should hear. A few highlights from our conversation: ✅ Custom GPTs: Walter shared how he uses custom GPTs—"Maximus" as a powerful research assistant, and "Coach" as his own executive coach, guiding his strategic decisions. ✅ AI Verification Tools: How Tiicker is effectively using AI to verify shareholder identities and significantly reduce operational costs. ✅ Human + AI: Why judgment, creativity, and human reasoning remain irreplaceable—AI is a powerful enhancer, but not a substitute for authentic human interaction and critical decision-making. This is a must-listen if you're serious about implementing AI in your startup the right way. 🚀 Listen now—link in comments below! #TheTalentPieces #AI #Startups #Founders #Entrepreneurship #TechInnovation

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What is the difference between a PEO and a staffing company? A PEO handles HR administration for your existing workforce and enters a co-employment arrangement with your company, managing payroll, benefits, and compliance. In contrast, a staffing company sources - recruits and places temporary or permanent workers into your company for specific roles and does not co-employ them, focusing on talent acquisition rather than HR outsourcing.

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Struggling to get referrals from your networking group? You might be skipping the most important step. In this episode, I share a simple yet powerful foundation that turns connections into real business growth. Listen to the full podcast here: https://lnkd.in/gKQwTE4N #BusinessNetworking #Referrals #EntreeResults #RelationshipMarketing

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Are you looking to enhance your employer brand? Start by focusing on employee experiences. Creating a positive workplace culture and prioritizing employee well-being not only boosts retention rates but also attracts top talent. Invest in your employees, and watch your brand reputation soar.

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💸 Why Vetting Your Payroll Company Seriously Matters 💼 Your payroll provider isn’t just cutting checks — they’re handling the most sensitive parts of your business. Here’s why taking the time to choose the right one is a must 👇 🔍 1. Accuracy & Compliance One payroll mistake can mean: ⚠️ IRS penalties ⚠️ Wage law violations ⚠️ Frustrated employees A reliable provider helps you stay compliant and worry-free. �� 2. Data Security Payroll = personal info goldmine: 🧾 SSNs, 💳 bank accounts, 💰 salary data Make sure your provider has rock-solid security protocols. No one wants a breach on their hands. 📞 3. Reliability & Support When direct deposits go sideways or you’ve got a tax deadline looming, fast and competent support is EVERYTHING. Vet for customer service quality, not just the sales pitch. 💡 4. Cost Transparency Ever been hit with mystery fees? 🙃 A good provider is upfront about pricing, with no surprises lurking in the fine print. 👥 5. Reputation with Your Team Payroll mess-ups = broken trust. Happy employees = paid correctly and on time. ✅ ⚡️ Bottom line: Your payroll partner is part of your core infrastructure. Treat the vetting process like you would a key hire. It pays off—literally. 💼💵 #Payroll #BusinessTips #SmallBusiness #HR #Entrepreneurship #Leadership #Finance #VensureHR #TennesseeBusiness #pos #whitecollar #bluecollar #hiring #recruiting

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Most people walk into networking events thinking, “What can I get?” I encourage leaders to ask a better question: What can I give? I recently shared this perspective with the Jewish Federation of Detroit’s NEXTGen members. In this clip, I talk about why giving first is the fastest way to build real, lasting professional relationships. When you focus on serving first, the right opportunities tend to follow. Thank you Jordanna Cheifetz for grabbing this moment on video. What’s one way you’ve “given first” that led to an unexpected opportunity? Hannah Kaplan Ben Cohon Lindsey Schwartz Jeffrey Blumenkopf Daniel Kotsias, LMSW Paul Blatt 

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Additional evidence of a rebounding staffing market: From; SIA | Bullhorn Staffing Indicator Both commercial and professional US staffing hours rose in the week ended Sept. 20 and reached a year-to-date high, according to the SIA | Bullhorn Staffing Indicator – September 30, 2025 report. “On a sequential, week-over-week basis, hours worked in the US staffing industry rose further in the second full week following Labor Day week,” according to the report. “As a result, US Staffing and Commercial Staffing hours reached new Year-To-Date peak levels.”

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