Amy Stinyard

Just back from TM Forum Innovate Dallas last week, and here’s my quick take on it in case you missed it. I had to make a call—stay local for Ericsson’s North America Analyst event in Boston (day 2 of TMF), or hop a flight to Dallas to catch up with a dozen clients and meet some new faces. Went with Dallas this round. I hope to attend Ericsson next year. ~800 real attendees (vs. 1,100 registered). Less hype, more honesty. The vibe? Telecom finally confronting the hard truths of AI and autonomy. Reality Checks: Data First, AI Second. Graphs, ontologies, and inventory are the gatekeepers of autonomy. Pragmatic AI. ROI today is in BSS-adjacent tasks (bill shock, call center assist, SLA proposals)—not OSS closed loops. SIs Leveling Up. From lift-and-shift to building models, APIs, and driving change. Delivery isn’t the bottleneck—data quality and culture are. Agents Need Agents. ServiceNow + RADCOM showed multi-agent workflows in action. Google Cloud tackling graph-based inventory. The use of Google Cloud Spanner Graph helps to express network inventory as a topology graph directly on tabular datasets. Vendor Impact. Netcracker Technology, Nokia, Amdocs, Snowflake, IBM, Wavelo—all pivoting from POC to measurable KPIs such as average handle time (AHT), first-time resolution (FTR), net promoter score (NPS), and operating expenses (OPEX). Big shout out to Nik Willetts Dean Ramsay George Glass and the rest of the team for another successful event! Had some great hallway catch-ups with Patrick Lopez Marc Hayden Sreedhar Rao Jean Lawrence Shawn Hakl Rick Lievano all with their ear firmly to the ground. Follow our full team at Appledore Research #Telecom #TMForum #AgenticAI #AutonomousNetworks #AI #Data

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Research shows that opportunities to learn, build skills, and gain experience can help employees stay competitive while yielding positive returns for businesses. Maria Flynn, President and CEO of Comcast’s partner, Jobs for the Future (JFF), shares how improving job quality can create more resilient workforces. Via The World Economic Forum: https://lnkd.in/gNxYP4TX

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Spectrum scarcity isn’t always real. Sometimes, it’s just poor management of resources. Spectrum scarcity isn’t the issue — inefficiency is. I’ve seen plenty of spectrum go unused, not because it wasn’t there, but because it wasn’t shared wisely. The smarter move? Sharing. It adapts to real-time demand and keeps the system agile. It’s fascinating how something invisible can be managed so dynamically. It all begins with two ideas: 1. Horizontal sharing + Everyone gets equal access. + It’s fair, predictable, and squeezes the most out of what’s available. 2. Vertical sharing + Primary users stay in control. + It’s built for critical systems — emergencies, defense, and beyond. But we didn’t stop there. Dynamic Spectrum Sharing (DSS) changed the game. 🎯 4G and 5G now share spectrum in real time. 🔗 Centralized control keeps existing users safe. 🌐 Network quality remains intact, even as demand spikes. In licensed bands, operators trade and reuse spectrum — optimizing every MHz. Unlicensed bands? That’s where innovation breathes freely, but responsibly. It’s all about balance, flexibility, and maintaining quality. So no, spectrum scarcity isn’t about running out. It’s about how we use what’s already there. For me, sharing isn’t a workaround — it’s the strategy. Because managing spectrum isn’t about ownership. It’s about orchestration. Thanks for reading. If you find this informative, then repost. Share it with your connections. 🙏

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📢 Your PMO's Secret Weapon? The Charter! A well-defined PMO Charter is the blueprint for project success. It clearly outlines: , ✔️Purpose & Objectives: Why your PMO exists. ✔️ Structure & Roles: Who does what. ✔️Services: How it adds value. ✔️Success Factors: How success is measured. Investing in a solid Charter means clearer direction, better project outcomes, and stronger organizational alignment. #PMO #ProjectManagement #PMOCharter #ProjectSuccess #StrategicAlignment #BusinessValue #Leadership #PMP #PMOCharter #ProjectManagementOffice #ProjectSuccess #StrategicPlanning #OrganizationalEffectiveness #PMI #ProjectLeadership #BusinessTransformation #EnterprisePMO #EPMO #ProgramManagement #PortfolioManagement #ProjectGovernance #ChangeManagement #LeadershipDevelopment #ValueCreation #CriticalSuccessFactors #StakeholderEngagement #ProjectExcellence #PMOTips #FutureOfWork

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Comcast partnered w/ Rapid7 to host a cybersecurity forum in Tampa, where they revealed 5 key tips to protect your business from cyber threats. If you're an entrepreneur or a tech enthusiast, check out this list! #LevelX #IWorkForComcast https://comca.st/4lyw7Vz

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The Experience Gap Customers remember how effortless you made it, not how long they waited on hold. AI-Powered Communications = Faster Response, Lower Frustration, Greater Loyalty The new battlefield is experience — communications occupies this leading position.

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How to Recover Your Authority After Making a Wrong Call as a Leader? Because every leader makes mistakes. What defines authority isn’t perfection, it’s recovery. Here’s how great leaders bounce back after a wrong call: 1. Own It Publicly, Fix It Privately. Admit the mistake with clarity, but shift the focus quickly toward solutions. People respect accountability. 2. Show the Learning Curve. Explain what you’ll do differently next time. Teams trust leaders who evolve instead of defend. 3. Rebuild With Consistency. One mistake doesn’t destroy authority but repeated inconsistency does. Double down on clarity, transparency, and follow-through. Leadership is not about never falling. It’s about standing taller every time you do. If this inspired you: ♻️ Repost it and inspire someone else 🔔 Follow Abhishek Kumar Singh for daily clarity and growth tools #Leadership #Authority #Trust #DecisionMaking #CorporateLife

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Readiness was something I learned and practiced over the 28 years at Verizon. It was ingrained in our culture. It showed up in a big way when the pandemic struck in 2020 and Verizon was ranked #1 by Forbes Magazine as a top employer responding to this global disaster. And with disruption being the norm, - whether tech, economic, social - being ready is not an option. It's also an antidote to the decision paralysis that slows down many large corporations. I really enjoyed sharing in this feature article what readiness as a leadership discipline is, examples of how it creates impact, and how you too can build this in your team. Is there anything else that you do to help be ready for the unknown? I'd love to hear! 👉 Read the full article here: https://lnkd.in/gavwciTU #Tech4Good #AI4Good

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Fiber, spectrum, and knowledge are the holy trinity of telecom M&A. I have been doing a lot of thinking in the current telco M&A space, and no operator acquires for “growth” alone. They acquire because building new fiber takes years, spectrum is finite, and talent isn’t easily replicated. Verizon buying Frontier’s fiber, AT&T scooping up Lumen’s network, and T-Mobile swallowing Sprint’s 2.5 GHz spectrum—these weren’t opportunistic plays. They were survival moves. Fiber expands the footprint. Spectrum fills the airwaves. Knowledge fuels execution. Together, these assets define who wins the connectivity race. But here’s the catch: consolidation may accelerate innovation—or suffocate it under bureaucracy. In Latin America, Millicom didn’t just buy Telefónica’s assets; it bought market know-how. And Verizon didn’t just acquire routes—it acquired Frontier’s hard-earned methodology for building Gigabit America. The question is not whether telecom M&As will continue—they will. The question is: are telcos consolidating strength, or simply concentrating risk? 👉 What do you think—are we witnessing smart strategy, or just survival dressed up as synergy? #BellLabsConsulting

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