Steamboat Springs, Colorado, United States
1K followers 500+ connections

Join to view profile

About

BMC Software value engineer. Novelist, author of the "Maps Private Value" technothriller…

Articles by Alden

  • Rave Maps Podcast: Bedside Reading Digital

    July 2025 Thank you, Jane Ubell-Meyer, Lea, Erin, and the team at Bedside Reading Digital for allowing me to reflect…

  • Rave Maps Paris

    Rave Maps Paris in Ten Books I noted a recent post on social media asking: “Is Paris worth it?” The answer is yes, of…

  • Daughter of Mars & Fentanyl

    August 2024 At the end of August I'll release Daughter of Mars, the third book in the Maps Private Value series on…

  • Rave Maps: What’s New for Fall?

    Thank you to everyone who’s enjoyed the book. I get a great kick out of hearing from excited readers.

  • Pushing Back the Darkness: Fentanyl

    I mentioned the novel Madeira will support Maddy’s Garden of Light. With Spring in the air now, here’s an update on a…

  • Fentanyl Poisoning: Colorado Parents Speak Out

    I joined a panel discussion on Fentanyl Poisoning today with NPR/CPR host Andrea Dukakis featuring Andrea Thomas, Tami…

    4 Comments
  • Wind, Sand & Stars: A Love of Flight

    Tomorrow we witness an aviation first, the flight of a rotorcraft on another planet as the dual carbon-fiber blades of…

    25 Comments
  • What is Your Personal Approach to Knowledge Management in 2021?

    My personal news consumption habits evolved over the pandemic; perhaps yours have as well. Here is my current…

    2 Comments
  • Digital Security - Personal

    Quick thought today on protecting your online identity. This topic is on my mind this morning as I just closed my…

  • Summer Reading: WWII

    A friend asked me to recommend a few WWII histories. Below are some of my favorite books, films and places: BOOKS Alan…

Activity

Join now to see all activity

Experience & Education

  • BMC Software

View Alden’s full experience

See their title, tenure and more.

or

By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.

Licenses & Certifications

Publications

  • https://www.bmc.com/blogs/author/alden_globe/

    BMC Blogs: Healthcare

    Ongoing series of articles describing impact of technology trends on Healthcare

    See publication
  • Jungles and Gardens: The Evolution of Knowledge Management at J.D (2004)

    Management Information Systems Quarterly Executive

    Enterprise Content Services 1996-2003, A Longitudinal Study of Three KM Initiatives at the J.D. Edwards Company. Full case study available here: http://www.umsl.edu/~lacitym/knowmisqe1.pdf

    Other authors
    See publication
  • Enterprise Content Services: Connecting Information and Profitability

    Addison Wesley

    A framework for maximizing return on investment in corporate information management.

    Other authors
    • Greg Laugero
    See publication
  • Case Study: "HMO Gets Affordable Info Sharing on the Microsoft Web Solution Platform

    Microsoft

    HMO Kaiser Permanente Colorado region wanted to outpace the competition by offering superior customer service. But one of the health care organization’s existing information systems made that difficult. To answer customer questions, call center staff had to manually search a 500-page document. The health care organization turned to Brain Ranger, a Microsoft® Certified Solution Provider Partner, for a Web-based solution. In less than 45 business days, Brain Ranger deployed a fully functional…

    HMO Kaiser Permanente Colorado region wanted to outpace the competition by offering superior customer service. But one of the health care organization’s existing information systems made that difficult. To answer customer questions, call center staff had to manually search a 500-page document. The health care organization turned to Brain Ranger, a Microsoft® Certified Solution Provider Partner, for a Web-based solution. In less than 45 business days, Brain Ranger deployed a fully functional intranet portal built on the Microsoft Web solution platform.
    Now, Kaiser Permanente’s Colorado region can manage, organize and access all of its critical information, quickly and efficiently. Average call time has shrunk by 42 seconds, updating is easy, and customer service levels are rising.

    See publication
  • Managing Knowledge: A Practical Web-based Approach

    Addison Wesley

    Using intranets for corporate knowledge management. 90-day action plan.

    Other authors
    • Greg Laugero / Wayne Applehans
    See publication
  • Alden Globe Author website

    -

    Maps Private Value Thrillers

    See publication

Courses

  • Boeing Leadership Center, "Leading From the Middle"

    -

  • Envisioning Information, Edward Tufte

    -

  • Harvard Business School Executive Education, "Delivering Information Services"

    -

  • Microsoft Certified Professional + Internet

    -

  • PADI Open Water Diver

    -

  • Private Pilot License

    -

Projects

Honors & Awards

  • BMC Value Award

    BMC Software

    Value innovation award

  • Jeppesen Technical Innovator

    Jeppesen, A Boeing Company

  • Microsoft Healthcare Partner Award

    Microsoft

    Vendor award for this solution case study: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CDIQFjAA&url=http%3A%2F%2Fdownload.microsoft.com%2Fdocuments%2Fcustomerevidence%2F22467_kaiser_brainranger_km.doc.doc&ei=vcEXUdzhFsHXyAHbuoD4Dw&usg=AFQjCNFJOYt8KXiflK5Q-Fet10b05idC7w&bvm=bv.42080656,d.aWc&cad=rja

  • Laureate, ComputerWorld Smithsonian Award

    ComputerWorld Smithsonian

    https://sirismm.si.edu/EADpdfs/NMAH.AC.0425.pdf

    The Knowledge Garden™ began as an internal experiment in knowledge management and business intelligence for J.D. Edwards and changed how the Company operated and set strategy. The venture improved productivity and paved the way for an ambitious e-business transformation that extended beyond the company walls and now includes employees, partners, customers, and prospects.

  • Bronze Quill

    Society of Technical Communicators (STC)

Recommendations received

More activity by Alden

View Alden’s full profile

  • See who you know in common
  • Get introduced
  • Contact Alden directly
Join to view full profile

Other similar profiles

Explore top content on LinkedIn

Find curated posts and insights for relevant topics all in one place.

View top content

Add new skills with these courses