About
Articles by Alden
Activity
-
What an amazing week! Thank you BMC Software!
What an amazing week! Thank you BMC Software!
Liked by Alden Globe
-
A beautiful moment worth sharing from Dr. Lanny Snodgrass, MD, PhD. Lanny was traveling through Eastern Washington yesterday when he met a World War…
A beautiful moment worth sharing from Dr. Lanny Snodgrass, MD, PhD. Lanny was traveling through Eastern Washington yesterday when he met a World War…
Liked by Alden Globe
-
A change moment I see constantly.... Someone says, “We have resistance.” And the organization responds like it’s a compliance problem… more…
A change moment I see constantly.... Someone says, “We have resistance.” And the organization responds like it’s a compliance problem… more…
Liked by Alden Globe
Experience & Education
Licenses & Certifications
-
-
-
-
-
-
-
-
"Delivering Information Services," Harvard Business School
Harvard Business School Executive Education
-
Envisioning Information
Edward Tufte
-
Leading from the Middle
Boeing Leadership Center
Publications
-
https://www.bmc.com/blogs/author/alden_globe/
BMC Blogs: Healthcare
See publicationOngoing series of articles describing impact of technology trends on Healthcare
-
Jungles and Gardens: The Evolution of Knowledge Management at J.D (2004)
Management Information Systems Quarterly Executive
Enterprise Content Services 1996-2003, A Longitudinal Study of Three KM Initiatives at the J.D. Edwards Company. Full case study available here: http://www.umsl.edu/~lacitym/knowmisqe1.pdf
Other authorsSee publication -
Enterprise Content Services: Connecting Information and Profitability
Addison Wesley
A framework for maximizing return on investment in corporate information management.
Other authors -
-
Case Study: "HMO Gets Affordable Info Sharing on the Microsoft Web Solution Platform
Microsoft
See publicationHMO Kaiser Permanente Colorado region wanted to outpace the competition by offering superior customer service. But one of the health care organization’s existing information systems made that difficult. To answer customer questions, call center staff had to manually search a 500-page document. The health care organization turned to Brain Ranger, a Microsoft® Certified Solution Provider Partner, for a Web-based solution. In less than 45 business days, Brain Ranger deployed a fully functional…
HMO Kaiser Permanente Colorado region wanted to outpace the competition by offering superior customer service. But one of the health care organization’s existing information systems made that difficult. To answer customer questions, call center staff had to manually search a 500-page document. The health care organization turned to Brain Ranger, a Microsoft® Certified Solution Provider Partner, for a Web-based solution. In less than 45 business days, Brain Ranger deployed a fully functional intranet portal built on the Microsoft Web solution platform.
Now, Kaiser Permanente’s Colorado region can manage, organize and access all of its critical information, quickly and efficiently. Average call time has shrunk by 42 seconds, updating is easy, and customer service levels are rising. -
Managing Knowledge: A Practical Web-based Approach
Addison Wesley
Using intranets for corporate knowledge management. 90-day action plan.
Other authors -
Courses
-
Boeing Leadership Center, "Leading From the Middle"
-
-
Envisioning Information, Edward Tufte
-
-
Harvard Business School Executive Education, "Delivering Information Services"
-
-
Microsoft Certified Professional + Internet
-
-
PADI Open Water Diver
-
-
Private Pilot License
-
Projects
Honors & Awards
-
BMC Value Award
BMC Software
Value innovation award
-
Jeppesen Technical Innovator
Jeppesen, A Boeing Company
-
Microsoft Healthcare Partner Award
Microsoft
Vendor award for this solution case study: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CDIQFjAA&url=http%3A%2F%2Fdownload.microsoft.com%2Fdocuments%2Fcustomerevidence%2F22467_kaiser_brainranger_km.doc.doc&ei=vcEXUdzhFsHXyAHbuoD4Dw&usg=AFQjCNFJOYt8KXiflK5Q-Fet10b05idC7w&bvm=bv.42080656,d.aWc&cad=rja
-
Laureate, ComputerWorld Smithsonian Award
ComputerWorld Smithsonian
https://sirismm.si.edu/EADpdfs/NMAH.AC.0425.pdf
The Knowledge Garden™ began as an internal experiment in knowledge management and business intelligence for J.D. Edwards and changed how the Company operated and set strategy. The venture improved productivity and paved the way for an ambitious e-business transformation that extended beyond the company walls and now includes employees, partners, customers, and prospects. -
Bronze Quill
Society of Technical Communicators (STC)
Recommendations received
17 people have recommended Alden
Join now to viewMore activity by Alden
-
OUR FOURTH AD: I am committed to defending our freedoms and the rule of law. That means when this lawless, bullying administration harms Colorado…
OUR FOURTH AD: I am committed to defending our freedoms and the rule of law. That means when this lawless, bullying administration harms Colorado…
Liked by Alden Globe
-
BREAKING--We filed our 65th lawsuit to ensure that nurses, physician assistants, and other health care professionals have access to student loan…
BREAKING--We filed our 65th lawsuit to ensure that nurses, physician assistants, and other health care professionals have access to student loan…
Liked by Alden Globe
-
I’m incredibly honored to receive a recognition Award from our AVP in FY26 for outstanding contribution and performance across North EMEA and…
I’m incredibly honored to receive a recognition Award from our AVP in FY26 for outstanding contribution and performance across North EMEA and…
Liked by Alden Globe
-
Excited to share that I graduated Magna Cum Laude from Colorado School of Mines with a Bachelor of Science in Electrical Engineering. I’m incredibly…
Excited to share that I graduated Magna Cum Laude from Colorado School of Mines with a Bachelor of Science in Electrical Engineering. I’m incredibly…
Liked by Alden Globe
-
Great conversations happening at Dell Technologies World! We're at BMC booth 421, sharing how organizations can unlock the value of data across the…
Great conversations happening at Dell Technologies World! We're at BMC booth 421, sharing how organizations can unlock the value of data across the…
Liked by Alden Globe
-
I love this wisdom from the Lord of the Rings: "All we have to decide is what to do with the time that is given us." And this is a powerful…
I love this wisdom from the Lord of the Rings: "All we have to decide is what to do with the time that is given us." And this is a powerful…
Liked by Alden Globe
-
What makes a photo truly resonate? It’s rarely just technical perfection, it’s intentionality. I recently reviewed a Trail Portrait of Abbie I took…
What makes a photo truly resonate? It’s rarely just technical perfection, it’s intentionality. I recently reviewed a Trail Portrait of Abbie I took…
Liked by Alden Globe
-
I am excited to announce that following graduation I will be joining BMC Software as a Business Development Representative in their Cary, North…
I am excited to announce that following graduation I will be joining BMC Software as a Business Development Representative in their Cary, North…
Liked by Alden Globe
Other similar profiles
Explore top content on LinkedIn
Find curated posts and insights for relevant topics all in one place.
View top content